Customers Are The Agenda (Paperback)
Language: English
Published by Management Books 2000 Ltd, Cirencester, 2013
- Softcover
- New
Seller: Grand Eagle Retail, Bensenville, IL, U.S.A.Grand Eagle Retail
AbeBooks seller since October 12, 2005
Condition: New
£ 17.90
Quantity: 1 available
Add to basketItem description from seller
Paperback. Customers are not "on" the agenda. They ARE the agenda. Top consultant Stephen Hewett shows how to put Customer-Centricity at the heart of everything you do. It is not enough to have a strong customer service team - customers must be the principle focus of every aspect of business operation, not just the direct customer interface. Hewett's new book provides a highly practical guide designed to enable busy managers to achieve instant results. Broken down into 30 key areas, the book offers an easy reference tool which can be applied in almost any business context. Customer-Centricity is the new buzzword in management circles. This book shows readers at all levels how to put it into practice. Customers are not "on" the agenda. They ARE the agenda. Top consultant Stephen Hewett shows how to put Customer-Centricity at the heart of everything you do. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Seller Inventory # 9781852527181
- Title
- Customers Are The Agenda (Paperback)
- Author
- Stephen Hewett
- Publisher
- Management Books 2000 Ltd, Cirencester
- Publication year
- 2013
- Condition
- new
- Binding
- Paperback
- Language
- English
- ISBN 10
- 1852527188
- ISBN 13
- 9781852527181
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Grand Eagle Retail
Bensenville, IL, U.S.A.
AbeBooks seller since October 12, 2005
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| Item | 6 to 14 business days | 6 to 16 business days |
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| First item | £ 0.00 | £ 0.00 |
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