Customer quality and ISO TS 16949
Language: English
Published by Omniscriptum, Our Knowledge Publishing Mär 2026, 2026
- Softcover
- New
Seller: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, GermanyBuchWeltWeit Ludwig Meier e.K.
AbeBooks seller since January 11, 2012
Condition: New
£ 41.99
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Add to basketItem description from seller
This item is printed on demand - it takes 3-4 days longer - Neuware -Customer-focused quality is considered one of the principles of quality management introduced in 2000. This aspect encourages companies to identify, understand, and satisfy the explicit and implicit needs of customers and to strive to exceed their expectations. In fact, this book proposes a methodological approach to analyzing the customer-oriented quality management system and adapting it to the ISO TS 16949 standard. Specifically, this document presents techniques for identifying and quantifying discrepancies in the system first, then discrepancies in relation to the ISO technical specification. Furthermore, compliance with the requirements of the standard is achieved through the design of a diagnostic grid that generates non-conformities in order to implement the necessary action plans. 56 pp. Englisch.
Seller Inventory # 9786209767425
- Title
- Customer quality and ISO TS 16949
- Author
- Hamdi Ben Charrada
- Publisher
- Omniscriptum, Our Knowledge Publishing Mär 2026
- Publication year
- 2026
- Condition
- Neu
- Binding
- Taschenbuch
- Language
- English
- ISBN 10
- 6209767427
- ISBN 13
- 9786209767425
- Dimensions
- 220x150x33 mm
"Synopsis" may belong to another edition of this title.
BuchWeltWeit Ludwig Meier e.K.
Bergisch Gladbach, Germany
AbeBooks seller since January 11, 2012
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