Customer Winback : How to Recapture Lost Customers and Keep Them Loyal

Griffin, Jill; Lowenstein, Michael W.; Peppers, Don (FRW); Rogers, Martha (FRW)

ISBN 10: 0787946672 ISBN 13: 9780787946678
Published by Jossey-Bass, 2001
Language: English
Condition: Used - As new Soft cover

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Used - Soft cover

Condition: Used - As new

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