Customer Tells : Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals

Language: English

Published by Optimum Press, 2020

1735059315 / 9781735059310

  • Softcover
  • New
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Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH

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Softcover

Condition: New

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Item description from seller

nach der Bestellung gedruckt Neuware - Printed after ordering - What do championship poker players and world-class salespeople have in common The ability to read people.Customers 'tell' us how to deliver the highest levels of service. If we pay attention to them,listen to their words, and observe their behavior, they will guide us to do the following:¿ Treat them the way they want to be treated.¿ Meet and exceed their expectations.¿ Provide a positive, predictable experience.¿ Develop strong relationships and bonds.¿ Tailor our approach to each individual.

Seller Inventory # 9781735059310

Title
Customer Tells : Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals
Author
John Futterknecht
Publisher
Optimum Press
Publication year
2020
Condition
Neu
Binding
Taschenbuch
Language
English
ISBN 10
1735059315
ISBN 13
9781735059310
Item weight
421 grams
Dimensions
229x152x15 mm

AHA-BUCH GmbH

Einbeck, Germany

5-star seller

AbeBooks seller since August 14, 2006

Shipping rates from Germany to U.S.A.

Item7 to 10 business days5 to 7 business days
First item£ 29.51£ 37.94
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Das Unternehmen AHA-BUCH GmbH: Seit der Gründung von AHA-BUCH im Juli 2005 ist unser Hauptziel, zufriedenen Kunden so schnell und so preisgünstig wie möglich ihren Bücherwunsch zu erfüllen. Unsere Firma beschäftigt 16 Mitarbeiter, die nur ein Ziel kennen: den Kunden und seine Wünsche! Auf über 3700 m2 Fläche haben wir über 100.000 Bücher, Modernes Antiquariat und Spiele auf Lager.

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Kinderbücher & Kinderhör Casetten, German Books, Software, Natur & Tiere, Ratgeber, Sachbücher, Englische Bücher, Medizin & Gesundheit, Universität & Studium

Seller's business information

AHA-BUCH GmbH

Garlebsen 48
Einbeck, Germany 37574