The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand
Language: English
Published by CoSupport, 2014
- Softcover
- Used
Seller: MusicMagpie, Stockport, United KingdomMusicMagpie
AbeBooks seller since December 4, 2017
Condition: Used - Very good
£ 2.96
Quantity: 1 available
Add to basketSeller Inventory # U9780615962016
- Title
- The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand
- Author
- Hatter, Sarah
- Publisher
- CoSupport
- Publication year
- 2014
- Condition
- Very Good
- Dust jacket
- 7828039
- Signed
- 10/8/2026 1:15:14 PM
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0615962017
- ISBN 13
- 9780615962016
- Edition
- 1791465314.
- Seller catalogs
- 1, 9780615962016, U
If you’re a CEO Or Founder: This book is your primer on the future of customer support - not just offering transactional service but intentionally striving to make your company’s customer service the new gold standard. Learn about the importance of engaging your customer support team with your product development, how to really measure customer happiness, and why you should be investing in your support staff as your top rung employees.
If you’re a customer support professional: This book is your validation, your reminder that what you do for a living is an important part of product development and the future of the web. Learn tips and tricks for offering the best customer support possible, including example replies for tough questions, recommendations on better language and tone to use in social media, and advice on handling difficult customers.
"Customer service is no longer just a job but a bonafide career path, and this book is your undergraduate degree.” - Richard White, Founder and CEO of UserVoice
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About the Author
"About the title" may belong to another edition of this title.
MusicMagpie
Stockport, United Kingdom
AbeBooks seller since December 4, 2017
Shipping rates from United Kingdom to U.S.A.
| Item | 15 to 25 business days | 15 to 25 business days |
|---|---|---|
| First item | £ 5.49 | £ 5.49 |
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usedSeller's business information
Entertainment Magpie LTD
Unit 5a The parklands, Lostock
Bolton, United Kingdom BL64SD
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