The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

Richard Gallagher

ISBN 10: 0814431836 ISBN 13: 9780814431832
Published by HarperCollins Focus, 2013
Language: English
Condition: Used - Very good Soft cover

Sold by World of Books (was SecondSale), Montgomery, IL, U.S.A.

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Used - Soft cover

Condition: Used - Very good

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