AI for Customer Service & Experience Management : Transform Your CS Team With AI: The Complete Playbook for Customer Service Managers
Language: English
Published by Independently Published Aug 2026, 2026
Series: Book 12 of 41 - AI BUSINESS & MANAGEMENT LIBRARY SERIES
- Softcover
- New
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
AbeBooks seller since August 14, 2006
Condition: New
£ 49.43
Quantity: 2 available
Add to basketItem description from seller
Neuware - Stop Drowning in Tickets. Start Leading a CS Team That Runs on Autopilot.Your team is working harder than ever - and your customers are still frustrated. Response times creep up, CSAT scores slip, and you're answering escalations at 9 PM again. It's not your team's fault. The system they're in is broken. And hiring more people won't fix it.AI for Customer Service & Experience Management gives customer service managers a complete, step-by-step playbook to transform their operation in 90 days using AI - without replacing their team, without a developer, and without an enterprise budget. Inside, you'll find 60+ ready-to-use AI customer service prompt templates, a week-by-week 90-day roadmap, four industry case studies, and an ROI calculator that turns results into language leadership actually hears.This isn't theory. Every strategy comes with an implementation guide, a real-conversation example, and a 'do this today' action step.- 60+ plug-and-play AI prompt templates - for refunds, complaints, VIP recovery, and more- Complete 90-Day transformation roadmap - Week 0 through executive presentation- The Empathy Engine Framework - AI responses that feel genuinely human- Industry playbooks - e-commerce, SaaS, banking, and small business- Built-in ROI calculator - prove the results to leadershipBacked by verified data from Salesforce, Zendesk, and McKinsey - no invented statistics.You became a CS leader because you care about people. This book gives you the tools to prove it at scale. Grab your copy and reclaim your evenings.…
Seller Inventory # 9798191867540
- Title
- AI for Customer Service & Experience Management : Transform Your CS Team With AI: The Complete Playbook for Customer Service Managers
- Author
- Agus Masrianto
- Publisher
- Independently Published Aug 2026
- Publication year
- 2026
- Condition
- Neu
- Binding
- Taschenbuch
- Language
- English
- ISBN 13
- 9798191867540
- Item weight
- 279 grams
- Dimensions
- 229x152x11 mm
- Series
- Book 12 of 41: AI BUSINESS & MANAGEMENT LIBRARY SERIES
Your team is working harder than ever — and your customers are still frustrated. Response times creep up, CSAT scores slip, and you're answering escalations at 9 PM again. It's not your team's fault. The system they're in is broken. And hiring more people won't fix it.
AI for Customer Service & Experience Management gives customer service managers a complete, step-by-step playbook to transform their operation in 90 days using AI — without replacing their team, without a developer, and without an enterprise budget. Inside, you'll find 60+ ready-to-use AI customer service prompt templates, a week-by-week 90-day roadmap, four industry case studies, and an ROI calculator that turns results into language leadership actually hears.
This isn't theory. Every strategy comes with an implementation guide, a real-conversation example, and a "do this today" action step.
- 60+ plug-and-play AI prompt templates — for refunds, complaints, VIP recovery, and more
- Complete 90-Day transformation roadmap — Week 0 through executive presentation
- The Empathy Engine Framework — AI responses that feel genuinely human
- Industry playbooks — e-commerce, SaaS, banking, and small business
- Built-in ROI calculator — prove the results to leadership
Backed by verified data from Salesforce, Zendesk, and McKinsey — no invented statistics.
You became a CS leader because you care about people. This book gives you the tools to prove it at scale. Grab your copy and reclaim your evenings.
"Synopsis" may belong to another edition of this title.
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