The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World

Shook, Robert,Beemer, C. Britt

ISBN 10: 0071603654 ISBN 13: 9780071603652
Published by McGraw-Hill Education, 2008
Language: English
Condition: Used - Good Hardcover

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