Customer Relationship Management In Banking Sector : Customer Relationship Management in Bank Customers' and Bank Employees' Perspective
Language: English
Published by LAP LAMBERT Academic Publishing, 2017
- Softcover
- New
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
AbeBooks seller since August 14, 2006
Condition: New
£ 93.80
Quantity: 1 available
Add to basketItem description from seller
nach der Bestellung gedruckt Neuware - Printed after ordering - Customer Relationship Management (CRM) can help organizations to manage customer interactions more effectively to maintain competitiveness in the present economy. Organizations realized the significance of becoming customer-centric in today's competitive era; they adopted CRM as a core business strategy and invested heavily. CRM is a combination of people, processes and technology that seeks to understand a company's customers. Money has become one of the most important elements in human life. Banks are the ideal places for the transaction and circulation of the money. Because of growing demand banks are now scattered all over India. Banking industry is growing rapidly, India's banking system is the largest one in the world, in terms of number of branches. Now-a-days the banking sector is marked by high customer expectations and technological innovations. CRM is playing a prominent role in day-wise operations of banks.
Seller Inventory # 9783330335240
- Title
- Customer Relationship Management In Banking Sector : Customer Relationship Management in Bank Customers' and Bank Employees' Perspective
- Author
- Parthasaradhy Thanneru
- Publisher
- LAP LAMBERT Academic Publishing
- Publication year
- 2017
- Condition
- Neu
- Binding
- Taschenbuch
- Language
- English
- ISBN 10
- 3330335246
- ISBN 13
- 9783330335240
- Item weight
- 429 grams
- Dimensions
- 220x150x18 mm
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About the Author
"About the title" may belong to another edition of this title.
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| Item | 5 to 7 business days | 7 to 10 business days |
|---|---|---|
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