Customer Driven Strategy: Winning Through Operational Strategy
Language: English
Published by Wight (Oliver) Publications Inc., 1992
- Hardcover
- Used
Seller: Chapter Two Books, Ammanford, United KingdomChapter Two Books
AbeBooks seller since February 21, 2013
Condition: Used - Very good
£ 9.99
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First Edition. First Edition. Customer Driven Strategy: Winning Through Operational Strategy by Thomas F. Wallace is a practical guide to aligning a company’s operations with what customers genuinely value. Wallace argues that competitive strength comes from understanding customer needs in detail and then shaping processes, systems and decision-making to deliver consistently on those priorities. He explains how cross-functional planning, disciplined execution and clear performance measures help organisations turn strategy into everyday practice, using examples to show how operational focus can improve quality, responsiveness and long-term profitability. It’s a tidy, business-minded volume that emphasises strategy as something realised through coherent, customer-centred operations. First Edition.
Seller Inventory # mon0001652671
- Title
- Customer Driven Strategy: Winning Through Operational Strategy
- Author
- Wallace, Thomas F.
- Publisher
- Wight (Oliver) Publications Inc.
- Publication year
- 1992
- Condition
- Very Good
- Binding
- hardcover
- Language
- English
- ISBN 10
- 0939246260
- ISBN 13
- 9780939246267
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Chapter Two Books
Ammanford, United Kingdom
AbeBooks seller since February 21, 2013
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| Item | 7 to 21 business days | 7 to 21 business days |
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Watermill Books
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