The Customer Driven Company: Moving From Talk to Action

Whiteley, Richard C.

ISBN 10: 0201608138 ISBN 13: 9780201608137

Published by Addison-Wesley Publishing Company, Reading, MA, 1991

Language: English

Condition: Used - Very good Soft cover

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very nice clean flat paperback with only the lightest of wear. pages clean and unmarked. 308 pages.

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Bibliographic Details

Title

The Customer Driven Company: Moving From Talk to Action

Publisher

Addison-Wesley Publishing Company, Reading, MA

Publication Date

1991

Language

English

ISBN 10

0201608138

ISBN 13

9780201608137

Binding

Trade Paperback

Condition

Very Good

Dust Jacket Condition

No Jacket

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About this title

Synopsis

Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.

About the Author

Richard C. Whiteley, one of the world's most sought-after speakers on the subject of customer service, is Vice Chairman and cofounder of The Forum Corporation, America's leading experts on customer-focused quality.

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Faith In Print
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