Title: The Customer Communication Formula: How to communicate with your customers and boost your customer service brand (Paperback or Softback)
Publisher: Write Way Publishing Company 12/11/2020
Publication Date: 2020
Language: English
ISBN 10: 1946425680
ISBN 13: 9781946425683
Binding: Paperback or Softback
Condition: New
Weight: 0.52 pounds
Book Type: Book

About this title

Synopsis

Elevate Your Communication and Customer Service Skills

Communication and Customer Service are the Top 2 In-Demand Skills employers prioritize in today’s job market, according to LinkedIn. The Customer Communication Formula will help you get to the next level in both of these skillsets.

As a Customer Service Professional, you already know the importance of your communication skills. This book is a highly-rated manual ( and even a course guide) for developing your skillsets and your own communication brand.
Here’s what you will learn:
• The 3-F Formula for customer communication, tested for 25+ years
• Preferred words and phrases for effective customer communication
• Words and phrases to avoid
• Why the recommendations in this book are so important for your skillset
• Plus, success stories and lessons from Customer Service Professionals just like you

Customer Service Leaders will discover how to:
• Analyze your company’s customer service program.
• Customize your customer service approach.
• Provide great customer service even during a crisis or critical event.
• Manage challenging customer situations with ease.
• Assure the quality of your Quality Assurance – with advice from Jeffrey Newman, Porsche Cars North America, Inc.

"About this title" may belong to another edition of this title.

Store Description

Save up to 90% on your favorite items at BargainBookStores.com! Our 20,000 square foot warehouse in Grand Rapids, Michigan is filled with hundreds of thousands of books and consumer goods, all at the lowest prices! We've been serving internet customers with great deals since 2001. All books ship from Grand Rapids, Michigan. 100% Customer Satisfaction Guaranteed We want to ensure your satisfaction. If you are dissatisfied with your purchase or shopping experience, we would like to hear from you. Please contact us by email: cs@bargainbookstores.com. Please be sure to include your contact information and order number. We do not charge a restocking fee for returns. Your Privacy BargainBookStores.com does not provide, sell or market customer information to other businesses or organizations.

Visit Seller's Storefront

Seller's business information

BargainBookStores
3423 Lousma Dr SE, Grand Rapids, MI, 49548, U.S.A.

Sale & Shipping Terms

Terms of Sale

BargainBookStores guarantees 100% Customer Satisfaction. We ship worldwide and offer a variety of shipping methods to meet your needs. Please place your order directly via ABEBooks.com. We accept payment by MasterCard and Visa. For more information, contact us by email at cs@bargainbookstores.com. Full contact info is below:

BargainBookStores.com LLC
3423 Lousma Dr SE
Grand Rapids, MI 49548

Right of cancellation

Shipping Terms

We will ship to all domestic and most international destinations.

Please note: Shipping times are estimated and are not guaranteed by BargainBookStores.

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	4 to 10 business days	4 to 9 business days
First item	� 0.00	� 29.04

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.