Culture Shock: An unstoppable force is changing how we work and live. Gallup's solution to the biggest leadership issue of our time.
Language: English
Published by Gallup Press, 2023
- Hardcover
- Used
Seller: Gulf Coast Books, Cypress, TX, U.S.A.Gulf Coast Books
AbeBooks seller since June 27, 2017
Condition: Used - Fair
£ 3.36
Quantity: 1 available
Add to basketSeller Inventory # 1595622470-4-37638760
- Title
- Culture Shock: An unstoppable force is changing how we work and live. Gallup's solution to the biggest leadership issue of our time.
- Author
- Clifton, Jim; Harter, Jim
- Publisher
- Gallup Press
- Publication year
- 2023
- Condition
- Fair
- Binding
- hardcover
- Language
- English
- ISBN 10
- 1595622470
- ISBN 13
- 9781595622471
- Item weight
- 37 ounces
- Dimensions
- 5x0x8
The COVID-19 pandemic caused an awakening that shocked the world―a structural change in how and where people work and live. One thing we now know for certain: Nothing is going back to normal.
How organizations adapt to this culture shock will determine whether they thrive or even survive and whether U.S. and global productivity will go up or down.
The immediate danger is that most employees will now operate more like independent contractors or gig workers than employees who are loyal and committed to your organization. The risk grows as your workforce’s mentality continues to shift from my life at work to my life at home. It may become nearly impossible to create a culture of committed team members and powerful relationships at work.
Leaders continue to wrestle with the issue of how to bring employees back to the office. But the far greater issue is deteriorating customer relationships, which is already happening. Simply put, your employees and your customers know each other. Many are best friends. How will you maintain your customers’ commitment when you’re struggling to create a culture of dedicated employees who build and strengthen relationships with those customers?
It’s clear now that an unstoppable force has changed how we work and live. Culture Shock offers a solution that outlines a better world of work and life―one with far higher productivity, greater customer retention and better wellbeing. It’s Gallup’s solution to the biggest leadership issue of our time.
"Synopsis" may belong to another edition of this title.
About the Author
Jim Clifton is chairman and CEO of Gallup and bestselling author of Born to Build, The Coming Jobs War, and the #1 Wall Street Journal bestseller It’s the Manager. His most recent innovation, the Gallup World Poll, is designed to give the world’s 7 billion citizens a voice in virtually all key global issues. Under Clifton’s leadership, Gallup has expanded from a predominantly US-based company to a worldwide organization with forty offices in thirty countries and regions. Clifton is currently a Distinguished Visiting Professor and Senior Fellow of the Frank Hawkins Kenan Institute of Private Enterprise at the University of North Carolina.
Jim Harter, Ph.D., is Chief Scientist, Workplace for Gallup and bestselling coauthor of Culture Shock, Wellbeing at Work, It’s the Manager, 12: The Elements of Great Managing and Wellbeing: The Five Essential Elements. His research is also featured in the groundbreaking New York Times bestseller, First, Break All the Rules.
Dr. Harter has led more than 1,000 studies of workplace effectiveness, including the largest ongoing meta-analysis of human potential and business unit performance. His work has also appeared in many publications, including Harvard Business Review, The New York Times, The Wall Street Journal, Fast Company and Time Magazine, and in many prominent business and academic journals.
Harter received his doctorate in psychological and cultural studies in quantitative and qualitative methods from the University of Nebraska-Lincoln.
"About the title" may belong to another edition of this title.
Gulf Coast Books
Cypress, TX, U.S.A.
AbeBooks seller since June 27, 2017
Shipping rates within U.S.A.
| Item | 4 to 8 business days | 2 to 6 business days |
|---|---|---|
| First item | £ 0.00 | £ 0.75 |
Payment methods
Specialty
all genres, all categoriesSeller's business information
Gulf Coast Books, LLC
3092 LAKEVIEW RD
Memphis, TN U.S.A. 38116
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Gulf Coast Books, Houston, Texas, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.