Cultural Sensitivity Training: Developing the Basis for Effective Intercultural Communication (Paperback or Softback)
Language: English
Published by Econcise Gmbh 4/3/2023, 2023
- Softcover
- New

Seller: BargainBookStores, Grand Rapids, MI, U.S.A.BargainBookStores
AbeBooks seller since January 23, 2002
Condition: New
£ 15.09
Quantity: 5 available
Add to basketItem description from seller
Cultural Sensitivity Training: Developing the Basis for Effective Intercultural Communication.
Seller Inventory # BBS-9783903386136
- Title
- Cultural Sensitivity Training: Developing the Basis for Effective Intercultural Communication (Paperback or Softback)
- Author
- Kowalski, Susann
- Publisher
- Econcise Gmbh 4/3/2023
- Publication year
- 2023
- Condition
- New
- Book Type
- Book
- Binding
- Paperback or Softback
- Language
- English
- ISBN 10
- 3903386138
- ISBN 13
- 9783903386136
- Item weight
- 0.68 pounds
Develop your intercultural sensitivity—and confidently manage personal and business relations in an intercultural environment!
With this book, you will learn why we all act ‘automatically’ in interactions with people from other groups and cultures, and how you can counteract these automatisms. The many exercises will guide you through recognizing your own cultural background, and identifying similarities and differences between cultures, to learning how to effectively interact in an intercultural environment.
- Gain a compact overview of models that help you to understand intercultural differences
- Assess and compare your own culture with the culture of your communication partners
- Learn different ways of reflecting on and resolving intercultural situations
- Apply what you have learned through the many practical exercises to situations you are currently facing
- Create a plan for developing your intercultural competencies to a higher level
Use this book for self-study, to accompany a course in intercultural competence or intercultural communication, or to find inspiration for additional exercises for the courses you offer yourself.
“Intercultural competency is one of the top skills that employers seek. Cultural Sensitivity Training provides a simple, yet elegant framework to help readers navigate the cultural minefield in our global work world. It's loaded with exercises and resources that help students and experienced business leaders work more successfully with culturally diverse colleagues. I highly recommend this great and timely book.”
-- Dr Carol Scovotti, Arno Kleimenhagen Professor of Marketing, University of Wisconsin-Whitewater (USA)
“Susann Kowalski’s book is essential reading for anyone who would like to improve their communication style in multilingual and multinational settings. Th is book will significantly increase your self-awareness and knowledge around intercultural communication issues. It gives a really useful broad and deep synopsis of the main models and theories and provides superb practical advice and guidance. A great piece of work!”
-- Dr Alexandra Morgan, Author of Coaching International Teams: Improving Communication, Inclusion and Productivity (UK)
“This book puts together the theoretical framework about intercultural communication in a unique perspective. This is an amazing book and an added value to the intercultural communication educational library.”
-- Dr Eva Haddad Al-Faraj, Assistant Professor SBSH, German Jordanian University (Jordan)
About the author
Dr. Susann Kowalski is a professor at TH Köln University of Applied Sciences and has been teaching courses in intercultural competencies and management, as well as personal development, at both undergraduate and graduate levels for over 20 years. She has years of experience teaching interculturally mixed groups of students in Germany as well as in countries as diverse as India, Russia, China, and the USA.
"Synopsis" may belong to another edition of this title.
About the Author
"About the title" may belong to another edition of this title.
BargainBookStores
Grand Rapids, MI, U.S.A.
AbeBooks seller since January 23, 2002
Shipping rates within U.S.A.
| Item | 4 to 10 business days | 4 to 9 business days |
|---|---|---|
| First item | £ 0.00 | £ 29.49 |
Payment methods
Store description
Save up to 90% on your favorite items at BargainBookStores.com! Our 20,000 square foot warehouse in Grand Rapids, Michigan is filled with hundreds of thousands of books and consumer goods, all at the lowest prices! We've been serving internet customers with great deals since 2001. All books ship from Grand Rapids, Michigan. 100% Customer Satisfaction Guaranteed We want to ensure your satisfaction. If you are dissatisfied with your purchase or shopping experience, we would like to hear from you. Please contact us by email: cs@bargainbookstores.com. Please be sure to include your contact information and order number. We do not charge a restocking fee for returns. Your Privacy BargainBookStores.com does not provide, sell or market customer information to other businesses or organizations.…
Specialty
Out of Print Books, Specializing in Academic and Professional Books, Bargain Books - Save Up to 90% Off Publisher's List Price!, Remainder Books, Store-Wide Range of New Books in all CategoriesSeller's business information
BargainBookStores
3423 Lousma Dr SE
Grand Rapids, MI U.S.A. 49548
Terms of sale
BargainBookStores guarantees 100% Customer Satisfaction. We ship worldwide and offer a variety of shipping methods to meet your needs. Please place your order directly via ABEBooks.com. We accept payment by MasterCard and Visa. For more information, contact us by email at cs@bargainbookstores.com. Full contact info is below:
BargainBookStores.com LLC
3423 Lousma Dr SE
Grand Rapids, MI 49548
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to BargainBookStores, Grand Rapids, Michigan, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
We will ship to all domestic and most international destinations.
Please note: Shipping times are estimated and are not guaranteed by BargainBookStores.