Cultural Competence in Health Care: A Systems Approach
Dreachslin, Janice L.; Gilbert, M. Jean; Malone, Beverly L.
Language: English
Published by Wiley, 2026
- Softcover
- New

Seller: Ubiquity Trade, Miami, FL, U.S.A.Ubiquity Trade
AbeBooks seller since January 4, 2012
Condition: New
£ 149.68
Quantity: Over 20 available
Add to basketItem description from seller
Seller Inventory # 9781394351213
- Title
- Cultural Competence in Health Care: A Systems Approach
- Author
- Dreachslin, Janice L.; Gilbert, M. Jean; Malone, Beverly L.
- Publisher
- Wiley
- Publication year
- 2026
- Condition
- New
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1394351216
- ISBN 13
- 9781394351213
- Edition
- 2nd Edition
Build organizational and clinical skills to deliver equitable care to diverse populations
The second edition of Cultural Competence in Health Care: A Systems Approach presents the growing evidence base for a systems approach to cultural competence and strategic diversity management in health care and explains how health care professionals and organizations can use that knowledge to ensure that every patient receives high-quality, safe, and cost-effective personalized health care. The impact of race and ethnicity, gender and gender identity, sexual orientation, age, language, socioeconomic status, and religion on health and health care are discussed.
Despite the current challenges, private sector organizations that accredit health care providers, health plans, and educational programs in medicine, nursing, and allied health continue to affirm the need for cultural competence through their accreditation criteria. Voluntary health care professional associations continue to provide membership with support, encouragement, and resources for the delivery of culturally and linguistically competent health care. And health care providers strive every day to deliver personalized care and work diligently to improve their patients' health by delivering health care in a manner that is respectful of each patient's needs and preferences.
Written by the same three nationally known scholars and experts as the first edition, the second edition presents principles and practices that can be realistically incorporated into the ongoing work of any health care provider or organization. Each chapter contains learning objectives, summary, key terms, and review questions and activities designed to allow the reader to explore, analyze, and apply concepts and practices identified throughout the text.
"Synopsis" may belong to another edition of this title.
About the Author
Janice L. Dreachslin, PhD, Professor Emerita of Health Policy and Administration, Penn State University, authored numerous publications in diversity leadership and cultural competence and has garnered awards and recognition for her work.
M. Jean Gilbert, PhD, applied medical anthropologist, made significant contributions to Kaiser Permanente’s nationally recognized cultural competence curriculum and served on the CLAS Standards advisory panel.
Beverly L. Malone, PhD, RN, FAAN, President and CEO of the National League for Nursing, is the recipient of numerous honors and is recognized among the nation’s leading health care executives. Her distinguished career has mixed policy, education, administration, and clinical practice.
"About the title" may belong to another edition of this title.
Ubiquity Trade
Miami, FL, U.S.A.
AbeBooks seller since January 4, 2012
Shipping rates within U.S.A.
| Item | 5 to 14 business days | 3 to 6 business days |
|---|---|---|
| First item | £ 2.22 | £ 4.07 |
Payment methods
- Paypal
Store description
Seller's business information
Ubiquity Trade
FL, U.S.A.
Terms of sale
We guarantee the condition of every book as it's described on the Abebooks web sites. If
you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the
order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery
date. If you've changed your mind about a book that you've ordered, please use the Ask
bookseller a question link to contact us and we'll respond within 2 business days.
Palexbooks
54391 Village Center Drive
No 53
Idyllwild, CA 92549
service@palexbooks.com
1-609-712-6235
Contact: Paul Alexander
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Ubiquity Trade, Miami, Florida, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Orders usually ship within 3 business days.