Critical Knowledge Transfer: Tools for Managing Your Company's Deep Smarts
Leonard-Barton, Dorothy; Swap, Walter C.; Barton, Gavin
Language: English
Published by Harvard Business Review Press, 2014
- Hardcover
- Used
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Seller Inventory # G1422168115I4N10
- Title
- Critical Knowledge Transfer: Tools for Managing Your Company's Deep Smarts
- Author
- Leonard-Barton, Dorothy; Swap, Walter C.; Barton, Gavin
- Publisher
- Harvard Business Review Press
- Publication year
- 2014
- Condition
- Very Good
- Dust jacket
- No Jacket
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 1422168115
- ISBN 13
- 9781422168110
- Item weight
- 1.04 pounds
When highly skilled subject matter experts, engineers, and managers leave their organizations, they take with them years of hard-earned, experience-based knowledge—much of it undocumented and irreplaceable. Organizations can thereby lose a good part of their competitive advantage. The tsunami of “boomer” retirements has created the most visible, urgent need to transfer such knowledge to the next generation. But there is also an ongoing torrent of acquisitions, layoffs, and successions—not to mention commonplace promotions and transfers—all of which involve the loss of essential expertise.
Dorothy Leonard and Walter Swap first addressed this acute loss of knowledge in their groundbreaking book Deep Smarts (2005). Since then, managers have repeatedly asked them for practical, proven techniques that will help transfer those deep smarts—the organization’s critical, experience-based knowledge—before it’s too late. Now, with coauthor Gavin Barton, the authors share a comprehensive approach to doing just that.
Based on original research, numerous interviews with top managers, and a wide range of corporate examples, Critical Knowledge Transfer provides a variety of practical options for identifying your firm’s deep smarts and transferring that intelligence from experts to successors. Critical Knowledge Transfer will enable managers to:
• Determine the seriousness of their knowledge loss
• Identify the deep smarts essential to their business
• Utilize proven techniques for transferring knowledge when its loss is imminent
• Identify and implement long-term transfer program apprenticeships
• Set up individual learning plans for successors
• Assess the success of their knowledge transfer initiatives
This book is essential reading for anyone managing talent in today’s volatile environment.
"Synopsis" may belong to another edition of this title.
About the Author
Walter Swap is Professor of Psychology Emeritus, former Chairman of the Psychology Department, and former Dean of Colleges at Tufts University. He is the coauthor of Deep Smarts and When Sparks Fly.
Gavin Barton is managing director of the Leonard-Barton Group and a principal of GB Performance Consulting. He holds a doctorate from Boston University.
"About the title" may belong to another edition of this title.
ThriftBooks-Phoenix
Phoenix, AZ, U.S.A.
AbeBooks seller since May 14, 2010
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