Crisis Management in the New Strategy Landscape

William Rick Crandall; John A. Parnell; John E. (Edward) Spillan

ISBN 10: 1412954134 / ISBN 13: 9781412954136

Published by SAGE Publications, Inc, 2009

Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G1412954134I3N00

Synopsis:

Crisis management is often viewed as a short-term response to a specific event. While that is a part of the crisis management process, Crisis Management in the New Strategy Landscape takes a long term approach and offers a strategic orientation to crisis management.

The text follows a four stage crisis management framework: Landscape survey (anticipating crisis events), strategic planning (setting up the crisis management team and plan), crisis management (addressing the crisis when it occurs), and organizational learning (applying lessons from crisis so they will be prevented, or at least mitigated in the future).

Features & Benefits

- Strategic approach used throughout the text

- New trends in crisis management

- Material on business ethics

- What to do after the crisis

- Case studies and vignettes at the beginning and end of each chapter

About the Authors:

William “Rick” Crandall (PhD, University of Memphis) is professor of Management at the University of North Carolina at Pembroke. Previously, Dr Crandall taught for eleven years at Concord College, Athens, where he served on the college’s crisis management team. Dr Crandall’s articles on crisis management have appeared in a wide range of journals.

John A. Parnell (PhD, University of Memphis, EdD, Campbell University; MAEd, East Carolina University) is the William Henry Belk Distinguished Professor of Management at the University of North Carolina at Pembroke, where he was recipient of the 2005 Adolph Dial Award for Scholarly and Creative Activity.

John E. Spillan (PhD, Warsaw School of Economics) is professor of Business Administration at the University of North Carolina at Pembroke. His research interests center on crisis management, international marketing, entrepreneurship, and international business. His articles have appeared in a wide range of journals.

Bibliographic Details

Title: Crisis Management in the New Strategy ...
Publisher: SAGE Publications, Inc
Publication Date: 2009
Binding: Paperback
Condition: Good
Dust Jacket Condition: No Jacket