Crisis Engineering : Time-Tested Tools for Turning Chaos into Clarity
Language: English
Published by Hachette Book Group USA Apr 2026, 2026
- Softcover
- New
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
AbeBooks seller since August 14, 2006
Condition: New
£ 28.19
Quantity: 2 available
Add to basketItem description from seller
Neuware - Learn how to successfully emerge from complex crisis conditionswith this practical, comprehensive guide. 'A book I wish I’d had in difficult times." —General Stanley McChrystal, US Army (Ret) & Co-Founder and CEO, McChrystal Group When the system breaks, what do you do You're in the middle of a meltdown. The platform is down, the phones are ringing, the headlines are brutal, and your team is looking to you for answers. The usual playbooks—careful planning, expert consultation, bold strategy—aren’t working. What if we told you that instead of the end of the world, this is your moment to create lasting, transformative change Crisis Engineering is your field guide to leading through the chaos—and coming out stronger than before. Drawing on decades of experience inside some of the most complex systems in industry and government, Marina Nitze, Matthew Weaver, and Mikey Dickerson, of the crisis engineering firm Layer Aleph, reveal their powerful, hands-on framework for navigatinghigh-stakes crises. From the rescue of HealthCare.gov to wildfire response and pandemic logistics, this book offers real-world stories, practical tools, and hard-won insights into how complex systems fail—and how to help them recover. You’ll learn: - How to identify the 5 signals of a crisis—and use them to your advantage - Why traditional leadership instincts fail under pressure—and what to do instead - How to stand up your own crisis engineering effort when it matters most Whether you’re in tech, government, healthcare, or any other critical system, Crisis Engineering gives you the mindset, tools, and vocabulary to lead with clarity and create lasting change.…
Seller Inventory # 9780306836862
- Title
- Crisis Engineering : Time-Tested Tools for Turning Chaos into Clarity
- Author
- Mikey Dickerson
- Publisher
- Hachette Book Group USA Apr 2026
- Publication year
- 2026
- Condition
- Neu
- Binding
- Taschenbuch
- Language
- English
- ISBN 10
- 0306836866
- ISBN 13
- 9780306836862
- Item weight
- 370 grams
- Dimensions
- 207x140x25 mm
"Synopsis" may belong to another edition of this title.
About the Author
Marina Nitze is a partner in the crisis engineering firm Layer Aleph and co-author of HACK YOUR BUREAUCRACY. In addition to Layer Aleph, Marina is a fellow at New America's New Practice Lab, where she works on improving America's foster care system; her efforts have unlocked over $3B in cash payments each year to kin caregivers living below the poverty line, while eliminating significant administrative burden. Marina was the Chief Technology Officer of the U.S. Department of Veterans Affairs under President Obama, after serving as a Senior Advisor on technology in the Obama White House and as the first Entrepreneur-in-Residence at the U.S. Department of Education. She lives in Seattle, WA.
Mikey Dickerson led the HealthCare.gov rescue, for which he was featured on the cover of TIME magazine. Afterwards, President Obama appointed him Deputy Chief Information Officer of the United States. Part of this involved Mikey's work establishing the United States Digital Service (USDS) to bring America's top technologists into government and solve its hardest and most pressing IT challenges. Mikey lives in Arizona.
Matthew Weaver was a founding member of the "SRE" discipline which now dominates technical operations worldwide, establishing SRE practices during his tenure leading global responsibility for the availability and continuity of Google's search product in 2005-2009. He also spent several years at Fastly, improving the safety, performance, and resilience of the infrastructure - enabling them to handle the 800+ billion network requests they receive each day. He lives in rural Wisconsin.
"About the title" may belong to another edition of this title.
Shipping rates from Germany to U.S.A.
| Item | 7 to 10 business days | 5 to 7 business days |
|---|---|---|
| First item | £ 29.63 | £ 38.09 |
Payment methods
- Bank Wire Transfer
- Check
- Paypal
Store description
Das Unternehmen AHA-BUCH GmbH: Seit der Gründung von AHA-BUCH im Juli 2005 ist unser Hauptziel, zufriedenen Kunden so schnell und so preisgünstig wie möglich ihren Bücherwunsch zu erfüllen. Unsere Firma beschäftigt 16 Mitarbeiter, die nur ein Ziel kennen: den Kunden und seine Wünsche! Auf über 3700 m2 Fläche haben wir über 100.000 Bücher, Modernes Antiquariat und Spiele auf Lager.
Specialty
Kinderbücher & Kinderhör Casetten, German Books, Software, Natur & Tiere, Ratgeber, Sachbücher, Englische Bücher, Medizin & Gesundheit, Universität & StudiumSeller's business information
AHA-BUCH GmbH
Garlebsen 48
Einbeck, Germany 37574
Terms of sale
Imprint
Seller Info:
AHA-BUCH GmbH
represented by the managing director Christel Glass
Garlebsen 48
37574 Einbeck
Deutschland
Telefon: 055639996039
Telefax: 055639995974
E-Mail: abebooks@aha-buch.de
USt-IdNr.: DE261904229
registered at Commercial register Amtsgerichtes Göttingen
Handelsregisternummer HRB 200691
Alternative dispute resolution:
The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), which can be accessed under https://ec.europa.eu/odr.
We have been a member of the "FairCommerce" initiative since 25.05.2018.
For more information, see www.fair-commerce.de.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to AHA-BUCH GmbH, Einbeck, Germany, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
We ship your order after we received them
for articles on hand latest 24 hours,
for articles with overnight supply latest 48 hours.
In case we need to order an article from our supplier our dispatch time depends on the reception date of the articles, but the articles will be shipped on the same day.
Our goal is to send the ordered articles in the fastest, but also most efficient and secure way to our customers.