Crafting and Shaping Knowledge Worker Services in the Information Economy

Sherringham, Keith, Unhelkar, Bhuvan

ISBN 10: 981151223X / ISBN 13: 9789811512230

Published by Palgrave Macmillan, 2020

About this Item

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Seller Inventory # ERICA773981151223X6

Bibliographic Details

• Title: Crafting and Shaping Knowledge Worker Services in the Information Economy
• Publisher: Palgrave Macmillan
• Publication Date: 2020
• Language: English
• ISBN 10: 981151223X
• ISBN 13: 9789811512230
• Binding: Hardcover
• Condition: New
• Book Type: book

About this title

Synopsis

This book offers a hands-on approach to prepare businesses for managing the impact of technology transformation by the pragmatic, consistent, and persistent application of proven business principles and practices. Technology is rapidly transforming our businesses and our society. Knowledge worker roles are being impacted, and as operations are being automated, business models are changing as the use of cloud-based services lowers costs and provides flexibility. This book provides a guide towards managing the environment of uncertainly caused by the rapid changes in technology by combining strategy and leadership to influence the environment, instil the right behaviours, and strengthen the skills that will enable businesses to be adaptive, responsive, and resilient.

  

About the Author

Keith Sherringham (B.Sc. Hons. FACS) advises executive and senior leadership on the business application of ICT as well as delivering high profile business transformations. He is a noted author and speaker on the business application of ICT with thought leadership in areas including standardising the roles of knowledge workers. 

Bhuvan Unhelkar (BE, MDBA, MSc, PhD, FACS) is an accomplished IT professional and Professor of IT at the University of South Florida, USA. With thought leadership in Business Analysis & Requirements Modeling, Software Engineering, Big Data Strategies, Agile Processes, Mobile Business and Green IT, Bhuvan has published over 20 books.