Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers, and Customer Advocates
Language: English
Published by Unknown, 2020
- Hardcover
- Used

Seller: NW Book Rescue, Hubbard, OR, U.S.A.NW Book Rescue
AbeBooks seller since May 16, 2026
Condition: Used - Very good
£ 4.76
Quantity: 1 available
Add to basketItem description from seller
Pages are clean with no markings. Very little, if any, shelf wear. Any images shown are stock photographs and product may differ from what is shown.
Seller Inventory # SFRC-20260731-0236-1.4M-S1772
- Title
- Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers, and Customer Advocates
- Author
- Hurt, Karin
- Publisher
- Unknown
- Publication year
- 2020
- Condition
- Very Good
- Binding
- hardcover
- Language
- English
- ISBN 10
- 1400219531
- ISBN 13
- 9781400219537
From executives complaining that their teams don’t contribute ideas to employees giving up because their input isn’t valued--company culture is the culprit. Courageous Cultures provides a road map to build a high-performance, high-engagement culture around sharing ideas, solving problems, and rewarding contributions from all levels.
Many leaders are convinced they have an open environment that encourages employees to speak up and are shocked when they learn that employees are holding back. Employees have ideas and want to be heard. Leadership wants to hear them.
Too often, however, employees and leaders both feel that no one cares about making things better. The disconnect typically only widens over time, with both sides becoming more firmly entrenched in their viewpoints. Becoming a courageous culture means building teams of microinnovators, problem solvers, and customer advocates working together.
In our world of rapid change, a courageous culture is your competitive advantage. It ensures that your company is “sticky” for both customers and employees.
In Courageous Cultures, you’ll learn practical tools that help you:
- Learn the difference between microinnovators, problem solvers, and customer advocates and how they work together.
- See how the latest research conducted by the authors confirms why organizations struggle when it comes to creating strong cultures where employees are encouraged to contribute their best thinking.
- Learn proven models and tools that leaders can apply throughout all levels of the organization, to reengage and motivate employees.
- Understand best practices from companies around the world and learn how to apply these strategies and techniques in your own organization.
This book provides you with the practical tools to uncover, leverage, and scale the best ideas from every level of your organization.
"Synopsis" may belong to another edition of this title.
About the Author
Karin Hurt is the founder of Let’s Grow Leaders, an international training firm which helps leaders achieve breakthrough results, without losing their soul. She was recently named on Inc’s list of 100 Great Leadership Speakers. Other books include Winning Well.
David Dye is President of Let's Grow Leaders, an International training firm that works with leaders to achieve breakthrough results without losing their soul. Other books include Winning Well: A Managers Guide to Getting Results Without Losing Your Soul and The Seven Things Your Team Needs to Hear You Say.
"About the title" may belong to another edition of this title.
NW Book Rescue
Hubbard, OR, U.S.A.
AbeBooks seller since May 16, 2026
Shipping rates within U.S.A.
| Item | 6 to 10 business days | 3 to 6 business days |
|---|---|---|
| First item | £ 0.00 | £ 6.03 |
Payment methods
Store description
Here at NW Book Rescue, we strive to keep used books and media out of landfills and in the hands of caring folks. Our team searches through pre-loved books and media to find you the gems: the old, the beautiful, the historic, the long lost favorites, the new centerpiece, the new-to you favorite read, watch, or listen. In the age of on-demand streaming, we believe in the preservation of physical media; there's nothing quite like the smell of an old book or the sound of a good record. We hope that you'll explore with us, find great treasures, and let us be a part of your used book and media experience. We also sell on Amazon and purchase/appraise books locally! We are located in Hubbard, Oregon and serve the Portland/Salem area. If you have any questions or are looking for something specific, shoot us a message: we are here to help!…
Specialty
contemporary titles, vintage and rareSeller's business information
OR, U.S.A.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to NW Book Rescue, Hubbard, Oregon, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.