More than Courage Real Life Stories of Horses and Dogs and the People Who Have Loved Them

We guarantee the condition of every book as it's described on the Abebooks web sites. If you're
dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn't
arrived, you're eligible for a refund within 30 days of the estimated delivery date. If you've changed
your mind about a book that you've ordered, please use the Ask bookseller a question link
to contact us and we'll respond within 2 business days. Item cost and shipping will be refunded if the
book was not as described or in some other way the fault of the seller.

We accept credit cards through Abebooks and PayPal only. Books
must be returned in the same condition and with the same packaging and
shipping method. We do not charge GST.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to WBookBear, Woodlawn, Ontario, Canada, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Free standard shipping for books of up to 1kg for Canadian buyers. US buyers get a deep discount and will be refunded if the actual shipping costs are below what has been quoted.

Orders usually ship within 2 business days. Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is a set or extremely large and heavy we may contact you to let you know extra shipping is required. If this amount is rejected, books will not be shipped.

Books are packaged safely and securely. Quoted rates include packaging. Books will only be sent expedited or priority if requested and paid for. Insurance is automatically applied by Canada Post on certain orders. I offer insurance at no charge on items over $75.00. Other than that, insurance must be requested and paid for by customer. I am not responsible for any extra customs/duty costs or delays. Please allow extra time around bad weather, weekends or holidays. I do not ship until full payment is received, and I don't drop ship. In the case of multiple orders, I will add as many items as possible under one charge, after that there will be an extra charge according to Canada Post rates per/weight & size.