Coping with Difficult People: The Proven-Effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work
Robert M. Bramson
ISBN 10: 0440202019 ISBN 13: 9780440202011
Published by Dell, 1988
Used
Mass Market Paperback
From
Once Upon A Time Books, Siloam Springs, AR, U.S.A.
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About this Item
Description:
This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear . Seller Inventory # mon0001331722
Synopsis:
Bosses, friends, family members, they've made your life hell -- until now! Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. Learn how to:
Stand up to anyone -- without fighting.
Blunt a sniper's attack.
Get a clam to talk.
Cut off a Sherman tank at the pass.
Manage bulldozers.
Get stallers off the dime.
Move a complainer into a problem-solving mode.
Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship!
About the Author: Robert Bramson, PhD, is an internationally known consultant and author. He is a leading authority on the prevention and management of difficult and nonproductive behavior, and on methods for obtaining optimal performance from executives. A member of the American Psychological Association, the Author's Guild, and Certified Consultants International, his work has been featured in newspapers and magazines nationwide, notably The New York Times, The Washington Post, and Time.
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Bibliographic Details
Title: Coping with Difficult People: The ...
Publisher: Dell
Publication Date: 1988
Binding: Mass Market Paperback
Condition: Good