Fact: standardisation lower costs and guarantees service delivery. This creates market dominance and returns shareholder value. Fact: the principles of standardisation have been applied to manufacturing, catering, cleaning, minerals extraction, farming and more. These proven principles have been applied to every area of business endeavour except the roles of knowledge workers and their related information technology. Fact: Every business process is a recipe. Once the recipes are known, they can be easily duplicated and followed. Using recipes standardises the operation and guarantees service delivery. Question: Would you like to apply these proven principles to lower costs and guarantee service delivery? Would you like to stop wasting money on information technology that does not deliver? Answer: Here is a set of recipes to follow that allow you to create market dominance. Like the baking of bread, it is as good as your implementation.
Market dominance, increased shareholder value, lower costs and guaranteed service delivery go hand in hand. They can all be obtained through proven management techniques and using a set of recipes.
The proven recipes for achieving success have been applied to everything from McDonald's fast food to Mercedes cars and Boeing jets. Now is the time to bring the recipes to the roles of knowledge workers.
Whether you are a customer wanting to be treated properly, a busy CEO, an aspiring manager or an employee looking for a better work place, the proven recipes are here for you.
Henry Ford had the vision to create and apply the recipes for car manufacturing. Will you be the Henry Ford for Knowledge Workers?