Conversational Intelligence: How Great Leaders Build Trust & Get Extraordinary Results

Glaser, Judith E.

ISBN 10: 1937134679 ISBN 13: 9781937134679
Published by Routledge, 2013
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The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.

About the Author: Judith Glaser

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Title: Conversational Intelligence: How Great ...
Publisher: Routledge
Publication Date: 2013
Binding: Hardcover
Condition: Very Good

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