Continuous Improvement Practice in Local Government
Language: English
Published by Taylor and Francis, 2023
Series: Book 66 of 107 - Routledge Focus on Business and Management
- Softcover
- New
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- Title
- Continuous Improvement Practice in Local Government
- Author
- Matthew Pepper
- Publisher
- Taylor and Francis
- Publication year
- 2023
- Condition
- New
- Binding
- PAP
- Language
- English
- ISBN 10
- 1032200340
- ISBN 13
- 9781032200347
- Item weight
- 200 grams
- Series
- Book 66 of 107: Routledge Focus on Business and Management
Local government plays a critical role in the provision of governance, infrastructure, and services for local communities. Over the past 30 years this sector has undergone significant reforms because of various superordinate governments policy changes. Continuous improvement and quality programs have been a common tactical response undertaken by various local government organisations to remain sustainable and to continue to deliver value to their local communities. These tactical responses have had varying levels of success.
This book seeks to go beyond a tactical focus and uncover the kinds of continuous improvement practices that are enacted in various local government contexts. A focus on practices enables practitioners and researchers alike to gain insights that to go beyond approaches which privilege the application of CI tools over the contextualisation of CI programs. Contextualisation affords the insightful deployment of programs that are specific to the needs and dynamics of local communities and operations.
The cases presented share insights on aspects of CI including: embedding performance measurement; harnessing learning; contextualising CI activities to support the ongoing sustainability of these practices. Researchers and practitioners alike can draw benefit from the grounded industry base experiences and insights shared in the book.
"Synopsis" may belong to another edition of this title.
About the Author
Dr Matt Pepper is a senior lecturer within the School of Business, Faculty of Business and Law at the University of Wollongong, Australia. Research interests include operations management and continuous improvement across industry settings.
Dr Oriana Milani Price is a senior lecturer in the School of Business, Faculty of Business and Law at the University of Wollongong, Australia. Research interests include management practice, workplace learning, organisational development and change and, quality and continuous improvement, in the public sector.
Dr Arun Elias is Associate Dean (International and Accreditation) at Wellington School of Business and Government, Victoria University of Wellington, New Zealand.
"About the title" may belong to another edition of this title.
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