CT Connect : Computer telephony integration, Client (computing), Server (computing)
Published by Omniscriptum
ISBN 10: 6136639157 (ISBN 13: 9786136639154)
- Softcover
- New
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
AbeBooks seller since August 14, 2006
Condition: New
£ 105.86
Quantity: 1 available
Add to basketItem description from seller
nach der Bestellung gedruckt Neuware - Printed after ordering - Please note that the content of this book primarily consists of articlesavailable from Wikipedia or other free sources online. CT Connect is asoftware product that allows computer applications to monitor andcontrol telephone calls. This monitoring and control is calledcomputer-telephone integration, or CTI. CT Connect implements CTI byproviding server software that supports the CTI link protocols used by arange of telephone systems, and client software that provides anapplication programming interface for telephony functions. CT Connect isused most frequently in call center applications. Large call centersmust handle huge volumes of calls, and the coordination of calls withbusiness applications is essential. CT Connect software is not a CTIapplication in itself; rather, it is a software component thatcommunicates with telephone systems, converts telephone call status andcontrol information to a standardized form, and presents thatinformation to third-party applications. This component approachcontrasts with that of integrated offerings such as those from GenesysTelecommunications Laboratories that combine the low-level telephoneinterface function with higher-level application logic such asretrieving and displaying information from a data base.…
Seller Inventory # 9786136639154
Bibliographic details
- Title
- CT Connect : Computer telephony integration, Client (computing), Server (computing)
- Author
- Iosias Jody
- Publisher
- Omniscriptum
- Condition
- Neu
- Binding
- Taschenbuch
- Item weight
- 119 grams
- Dimensions
- 220x150x5 mm
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| Item | 7 to 10 business days | 5 to 7 business days |
|---|---|---|
| First item | £ 29.67 | £ 38.14 |
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represented by the managing director Christel Glass
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