This edition includes the effects of massive computerization on the collection, storage, and reporting of personal data. For investigations and back-ground checks of any type, this outstanding volume tells how to hire reliable employees, sell to solvent customers, and purchase from reliable vendors. Carroll also examines troubling issues of ethics, accuracy, and privacy in our age of electronic information transfer.

Discusses the way the nation collects, stores, and uses personal information
Addresses the ethical questions about how personal data should be used
Highlights the changes in information collection brought about by computers

About the Author

John M. Carroll is Professor of Computer Science, Education, and Psychology, and Director of the Center for Human-Computer Interaction, at Virginia Tech. He has written more than 250 technical papers, more than 25 conference plenary addresses, and 12 books. He serves on 10 editorial boards for journals and handbooks, has won the Rigo Career Achievement Award from ACM, received the Silver Core Award from IFIP, and is a member of the CHI Academy.

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