Conducting the Reference Interview: A How-To-Do-It Manual for Librarians
Ross, Catherine Sheldrick
ISBN 10: 155570655X ISBN 13: 9781555706555
Published by Neal-Schuman Publishers, Inc., 2009
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Paperback
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About this Item
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Seller Inventory # 155570655X-4-24464414
Synopsis:
The revised 2nd edition of this practical how-to for all types of librarians will teach you to understand the needs of public, academic, and special library users across any virtual setting--email, text messaging, and social networking Web sites--as welll as in traditional and face-to-face models of communication. Based on the latest research in communication theory, the book includes new exercises and examples to help you practice effective reference transactions and avoid common pitfalls. Guidance for helping users with special language-related needs (such as speech and hearing disabilities and English language learners) and social difficulties is also included, as are updated chapters on readers' advisory interviewing and policy and training procedures. An extensively revised chapter on virtual reference features new sections on live chat and instant messaging services as well as a discussion of Web 2.0 initiatives and updated information on email reference.
Review: "Packed with practical advice for anyone who participates in reference."
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Bibliographic Details
Title: Conducting the Reference Interview: A ...
Publisher: Neal-Schuman Publishers, Inc.
Publication Date: 2009
Binding: Paperback
Condition: Fair
Edition: 2nd Edition
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Conducting the Reference Interview: A How-To-Do-It Manual for Librarians, Second Edition (How to Do It Manuals for Librarians)
Published by
Neal-Schuman Publishers, 2009
ISBN 10: 155570655X
ISBN 13: 9781555706555
Used
Paperback
Seller: HPB Inc., Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_465236077
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Conducting the Reference Interview: A How-To-Do-It Manual for Librarians
Published by
Neal-Schuman Publishers, Inc., 2009
ISBN 10: 155570655X
ISBN 13: 9781555706555
Used
Paperback
Seller: HPB-Red, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_428754856
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Conducting the Reference Interview: A How-To-Do-It Manual for Librarians
Published by
Neal-Schuman Publishers Inc, 2009
ISBN 10: 155570655X
ISBN 13: 9781555706555
Used
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Seller: Anybook.com, Lincoln, United Kingdom
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Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,950grams, ISBN:9781555706555. Seller Inventory # 8596947
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Conducting the Reference Interview: A How-To-Do-It Manual for Librarians, Second Edition (How to Do It Manuals for Librarians)
Published by
Neal-Schuman Publishers, 2009
ISBN 10: 155570655X
ISBN 13: 9781555706555
Used
paperback
Seller: Gulf Coast Books, Cypress, TX, U.S.A.
Seller rating 5 out of 5 stars
paperback. Condition: Fair. Seller Inventory # 155570655X-4-37258372
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Conducting the Reference Interview: A How-To-Do-It Manual for Librarians, Second Edition (How to Do It Manuals for Librarians)
Published by
Neal-Schuman Publishers, 2009
ISBN 10: 155570655X
ISBN 13: 9781555706555
Used
Softcover
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Conducting the Reference Interview : A How-To-Do-It Manual for Librarians
Published by
Neal-Schuman Publishers, Incorporated, 2009
ISBN 10: 155570655X
ISBN 13: 9781555706555
Used
Softcover
Seller: Better World Books, Mishawaka, IN, U.S.A.
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Condition: Good. 2nd Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 9653733-6
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Conducting the Reference Interview : A How-To-Do-It Manual for Librarians
Published by
Neal-Schuman Publishers, Incorporated, 2009
ISBN 10: 155570655X
ISBN 13: 9781555706555
Used
Softcover
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. 2nd Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 14520985-6
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Conducting the Reference Interview : A How-To-Do-It Manual for Librarians
Published by
Neal-Schuman Publishers, Incorporated, 2009
ISBN 10: 155570655X
ISBN 13: 9781555706555
Used
Softcover
Seller: Better World Books: West, Reno, NV, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. 2nd Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 14520985-6
Stock Image
Conducting the Reference Interview : A How-To-Do-It Manual for Librarians
Published by
Neal-Schuman Publishers, Incorporated, 2009
ISBN 10: 155570655X
ISBN 13: 9781555706555
Used
Softcover
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. 2nd Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 5199599-6
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Conducting the Reference Interview: A How-To-Do-It Manual for Librarians, Second Edition (How to Do It Manuals for Librarians)
Published by
Neal-Schuman Publishers, 2009
ISBN 10: 155570655X
ISBN 13: 9781555706555
Used
Softcover
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Good condition. 2nd edition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Seller Inventory # Q15B-03150