Complex Management Systems and the Shingo Model: Foundations of Operational Excellence and Supporting Tools
Language: English
Published by Taylor & Francis Ltd, 2019
Series: Book 2 of 6 - Shingo Model
- Hardcover
- New

Seller: Kennys Bookstore, Olney, MD, U.S.A.Kennys Bookstore
AbeBooks seller since October 9, 2009
Condition: New
£ 69.38
Quantity: 1 available
Add to basketItem description from seller
Series: The Shingo Model Series. Num Pages: 200 pages, 15 black & white illustrations. BIC Classification: TDP. Category: (P) Professional & Vocational. Dimension: 235 x 156. . . 2019. 1st Edition. Hardcover. . . . . Books ship from the US and Ireland.
Seller Inventory # V9781138626225
- Title
- Complex Management Systems and the Shingo Model: Foundations of Operational Excellence and Supporting Tools
- Author
- Rick Edgeman
- Publisher
- Taylor & Francis Ltd
- Publication year
- 2019
- Condition
- New
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 1138626228
- ISBN 13
- 9781138626225
- Series
- Book 2 of 6: Shingo Model
The Shingo Enterprise Excellence Prize Model (SEEM) has exerted global influence over the ways that exceptional organizations formulate/deploy strategy with its focus on processes, Lean thinking, continuous improvement, innovation, workforce development, and supplier strategies. This book details the SEEM, which lies at the heart of the Shingo Prize. It will link the theoretical underpinnings of the SEEM and their implications for practice. Case studies illustrate important points. Selected tools that support practical implementation of the model are discussed and their use illustrated. This book will deepen understanding of why the model works and how implementation can be accomplished.
"Synopsis" may belong to another edition of this title.
About the Author
Rick Edgeman is Professor and Chair of the Management Department in the Robbins College of Business & Entrepreneurship at Fort Hays State University (Kansas) and Research Fellow in the Shingo Institute at Utah State University, where he previously served as Research Director and Professor of Management Practice. He is also concurrently Professor of Sustainability & Enterprise Performance in the Business Development & Technology Department at Denmark’s Aarhus University and Honorary Professor of Engineering Operations Management in the Department of Technology & Innovation at Denmark’s Southern Denmark University.
Past or occasional service includes roles as Visiting Professor in the Executive MBA program at the University of Lugano, which serves as the University of Lugano (Switzerland); Professor of Quality Management in the Quality Sciences Division at Uppsala University (Sweden); Visiting Professor in the Faculty of Management and Economics at Tomas Bata University in the Czech Republic; Visiting Professor in the Quality and Environmental Management Division at Luleå University (Sweden; QUEST Professor & Executive Director of the QUEST Honors Fellows Program in the Robert H. Smith School of Business at the University of Maryland; Professor & Chair of the Statistical Science Department at the University of Idaho; and Professor & Director of the Center for Quality & Productivity Improvement at Colorado State University. He has provided numerous keynote addresses and other invited lectures, including ones at Oxford University, Cambridge University, the University of Versailles (France), Chalmers University (Sweden), and the Royal Melbourne Institute of Technology.
Rick has authored more than 250 publications on quality management, sustainability, six sigma, leadership, innovation, and statistics. He formerly co-edited the journal Measuring Business Excellence and is presently associate editor of Total Quality Management & Business Excellence. He has also edited special issues of several journals, and on the editorial review boards of numerous journals, including the Six Sigma Forum and Quality Engineering. He earned the Ph.D. in Statistics from the University of Wyoming and was cited by the American Society for Quality in 2000 as one of 21 Voices of Quality for the 21st Century―one of only six academics worldwide included among the 21.
"About the title" may belong to another edition of this title.
Kennys Bookstore
Olney, MD, U.S.A.
AbeBooks seller since October 9, 2009
Shipping rates within U.S.A.
| Item | 14 to 20 business days | 13 to 14 business days |
|---|---|---|
| First item | £ 7.77 | £ 15.54 |
Payment methods
Store description
We carry a comprehensive range of out of print and rare books.
Specialty
Revolution, War, Peace, Irish StudiesSeller's business information
Kennys Bookshop and Art Galleries (Holdings) Limited
Liosbán Retail Park, Tuam Road
Galway, Ireland H91 N5P8
Terms of sale
We guarantee the condition of every book as it's described on the Abebooks websites.
If you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery date.
For any queries please use the contact seller link or send an email to books@kennys.ie
Conor Kenny
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Kennys Bookstore, Olney, Maryland, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
All books securely packaged. Some books ship from Ireland.