The Complete Guide To Symptoms, Illness & Surgery

Important Notes:

• Quran Mushaf Colors: The color and design of Quran Mushafs may vary from the displayed image. You can specify your color preference in the order notes.
• Indian/Pakistani Books: These books may have slightly lower print quality or translation standards compared to other editions. However, they are generally more affordable.
• Returns Policy:
  • If you're unsatisfied with your purchase, please contact us via email to arrange a return.
  • Items must be returned in their original condition with all seals intact.
  • Include the reason for return, invoice number, and your contact information.
  • We recommend obtaining proof of postage.
    "Defective items will be replaced or refunded within 30 days of delivery."

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Kitaabun, Leicester, England, United Kingdom, +44 1162769200, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

This Policy explains when and why we collect your personal information such as your Name, Delivery & Email Address

We may change this Policy from time to time, so please check this page occasionally to ensure that you are happy with any changes When you use our website, you are agreeing to be bound by these terms and conditions. Please direct any questions regarding this Policy through one of the methods detailed above.

How & When We Collect Your Information
We Collect Your Information When you order through our website https://kitaabun.com/shopping3 by phone, email, post or personal visits to our offices. We hold your information securely using SSL encryption software which means that your personal information cannot be read by anyone who is not authorised to do so. We comply with all applicable data protection legislation, and we treat all your personal information as confidential. We are committed to protecting your privacy and developing technology that provides a safe online experience.

We may use your information to
Process orders.
Notify you of changes and updates.
Send you communications which you have asked for and that may be of interest to you.
Debit/Credit Card Information is not held by us
If you pay for your order using a credit or debit card, your card information is not held by us. It is collected by our third-party payment processors who specialise in the secure online capture and the processing of credit/debit card transactions.

BACS/Bank details
These are held securely within our banks processing application and are not accessible by us.

We hold the following Order Information for customers placing orders for goods or services.
Your Name, Date of order, Order Number, Method of order, Product/Service ordered, Delivery information for the order, Payment method, Contact telephone number(s), Contact email address(es), Email correspondence, Telephone order notes and Postal correspondence.

When we may need to disclose your personal information
We may pass minimum personal information to our third-party service providers, for the purposes of completing tasks and providing goods and services to you on our behalf (for example, a delivery company).
Or if we are required to do so by law.

If we transfer your information outside of the UK
We will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

Aged 18 or under?
If you are aged 18 or under‚ we require that you obtain your parent’s /guardian’s permission before you provide us with personal information. We take your continued use of this website as confirmation that permission has been sought and granted.

Use of ‘cookies’ on our websites
Our websites may employ cookies which helps us to improve our website.
You can switch off cookies by setting your browser preferences accordingly.

External Links on our websites
This privacy policy applies only to our website‚ we cannot be held responsible for the privacy policies and practices of other sites even if you access them using links from our website.
Similarly if you arrived at our websites by following a link on a third-party site, we cannot be responsible for the privacy policies and practices of those sites.

The Accuracy of Your Information
If you believe any of the information we hold is inaccurate or out of date, please contact us (contact details above) and we will make the necessary changes at the earliest.

Your Rights
You have the right to ask for a copy of the information we hold about you and also to have that data deleted (provided that both parties have fulfilled any outstanding contractual obligations that may have).

Our privacy policy has been updated to ensure compliance In line with the New General Data Protection Regulation (GDPR) which has come into effect from 25 May 2018.
Last Updated
25 November 2024