A Complaint is a Gift Using Customer Feedback as a Strategic Took

Barlow, Janelle and Claus Moller

ISBN 10: 1881052818 ISBN 13: 9781881052814
Published by Berrett-Koehler Publishers, San Francisco, 1999
Language: English
Condition: Used - Very good Soft cover

Sold by Virtuous Volumes et al., Wilson, WI, U.S.A.

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Used - Soft cover

Condition: Used - Very good

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