Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation

Johnson, Michael D.,Gustafsson, Anders

ISBN 10: 0787961566 ISBN 13: 9780787961565
Published by Jossey-Bass Inc Pub, 2003
Language: English
Condition: Used - Very good Hardcover

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Used - Hardcover

Condition: Used - Very good

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