CompTIA A+ Guide to IT Technical Support, 10th Edition
Language: English
Published by Cengage Learning, Inc, 2019
- Hardcover
- Used
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
AbeBooks seller since December 20, 2007
Condition: Used - Very good
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Add to basketItem description from seller
Master the details of IT technical support as Andrews/Dark/West's comprehensive COMPTIA A+ GUIDE TO IT TECHNICAL SUPPORT, 10E explains how to work with users as well as install, maintain, troubleshoot and network computer hardware and software. This step-by-step, highly visual, best-selling approach uses CompTIA A+ Exam objectives as a framework to prepare you for 220-1001 and 220-1002 certification exams. Each chapter covers core and advanced topics while emphasizing practical application of the most current technology, techniques and industry standards. You study the latest hardware, security, Active Directory, operational procedures, basics of scripting, virtualization, cloud computing, mobile devices and Windows 10. Lab Manuals, CourseNotes, online labs and optional MindTap online resources provide additional certification test preparation and interactive activities to prepare you for a role as an IT support technician or administrator.
Seller Inventory # CIN0357108299VG
- Title
- CompTIA A+ Guide to IT Technical Support, 10th Edition
- Author
- Jean Andrews
- Publisher
- Cengage Learning, Inc
- Publication year
- 2019
- Condition
- Very Good
- Binding
- Hardback
- Language
- English
- ISBN 10
- 0357108299
- ISBN 13
- 9780357108291
"Synopsis" may belong to another edition of this title.
About the Author
Joy Dark Shelton has worked in the IT field as a help-desk technician providing first-level support for a company with presence in 29 states, a second-tier technician in healthcare IT, and an operations specialist designing support protocols and structures. As a teacher, Joy has taught online courses in IT and has taught English as a Second Language in the United States and South America. She has helped write several technical textbooks with Jean Andrews. She also creates many photographs used in educational content. Joy and her husband, Jason, live in northwest Georgia with their two daughters and two dogs.
Jill West authors Cengage courses for CompTIA Cloud+, CompTIA Network+, Data Communications, Technology for Success and the popular Shelly Cashman Series. She has taught kindergarten through college and currently teaches computer technology courses at Georgia Northwestern Technical College. Jill specializes in designing innovative, critical-thinking activities and building courses that teach to popular IT certifications. She regularly presents at conferences and webinars on preparing for CompTIA certifications, teaching cloud computing and computer networking and mentoring lifelong student learners in IT. She’s a member of the 2019 inaugural cohort of Faculty Ambassadors for AWS Educate and is currently an AWS Academy Accredited Educator. Jill and her husband, Mike, live in northwest Georgia with two children at home and two off to college.
"About the title" may belong to another edition of this title.
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