CompTIA A+ Guide to Information Technology Technical Support
Language: English
Published by Cengage Learning, Inc, 2022
- Hardcover
- Used
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
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Add to basketItem description from seller
Using a step-by-step, highly visual approach, Andrews/Dark Shelton/Pierce's bestselling COMPTIA A+ GUIDE TO IT TECHNICAL SUPPORT, 11th edition, teaches you how to work with users as well as install, maintain, troubleshoot and network computer hardware and software. Ensuring you are well prepared for 220-1101 and 220-1102 certification exams, each module covers core and advanced topics while emphasizing practical application of the most current technology, techniques and industry standards. You will study the latest hardware, security, Active Directory, operational procedures, basics of scripting, virtualization, cloud computing, mobile devices, Windows 10, macOS and Linux. Digital lab manuals, live virtual machine labs, simulations, auto-graded quizzes and interactive activities provide additional preparation for the certification exam -- and your role as an IT support technician or administrator.
Seller Inventory # 00104518109
- Title
- CompTIA A+ Guide to Information Technology Technical Support
- Author
- Jean Andrews
- Publisher
- Cengage Learning, Inc
- Publication year
- 2022
- Condition
- Good
- Binding
- Hardback
- Language
- English
- ISBN 10
- 0357674162
- ISBN 13
- 9780357674161
"Synopsis" may belong to another edition of this title.
About the Author
Joy Dark Shelton has worked in the IT field as a help-desk technician providing first-level support for a company with presence in 29 states, a second-tier technician in healthcare IT, and an operations specialist designing support protocols and structures. As a teacher, Joy has taught online courses in IT and has taught English as a Second Language in the United States and South America. She has helped write several technical textbooks with Jean Andrews. She also creates many photographs used in educational content. Joy and her husband, Jason, live in northwest Georgia with their two daughters and two dogs.
With more than 17 years’ experience troubleshooting and managing Information Systems for the Department of Defense and public sector, Nick Pierce teaches undergraduate through graduate level courses in the mid-Atlantic region. His experience in helpdesk operations along with troubleshooting global networks and RF communication systems, allows him to bring real world scenarios and experiences to the classroom. He regularly maintains his industry certifications and educates others in their pursuit of the same credentials. Nick lives in southeast Virginia
"About the title" may belong to another edition of this title.
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