A Communications Protocol in a Synchronous Chat Environment : Student Satisfaction in a Web-Based Computer Science Course

Language: English

Published by Dissertation.Com Mär 2003, 2003

1581121792 / 9781581121797

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Neuware - The effects of a communications protocol in a synchronous on-line chat environment on the satisfaction of students in a Web-based computer science course was studied. Two undergraduate faculty members who teach Web-based courses, and 42 students in four separate computer science courses participated in the study. Students completed a pretest that measured their prior experience, current attitudes, and expectations with regards to synchronous chats in a Web-based course. Two classes of students were introduced to a communications protocol by the instructors that was used throughout the course while in synchronous chat. The other two classes did not use a protocol. A posttest was administered to all students at the end of each course that measured student satisfaction with the synchronous chats held throughout the semester. A communications protocol, in the context of this investigation, is a set of rules or guidelines that are adhered to by all participants while engaged in a synchronous electronic discussion. This study answered the question: What effect does a communications protocol in a synchronous on-line chat environment have on the satisfaction of students in a Web-based computer science course The study showed that the use of a communications protocol in on-line synchronous chats had no effect on student satisfaction with Web-based courses.…

Seller Inventory # 9781581121797

Title
A Communications Protocol in a Synchronous Chat Environment : Student Satisfaction in a Web-Based Computer Science Course
Author
Paul J. Giguere
Publisher
Dissertation.Com Mär 2003
Publication year
2003
Condition
Neu
Binding
Taschenbuch
Language
English
ISBN 10
1581121792
ISBN 13
9781581121797
Item weight
178 grams
Dimensions
234x156x6 mm

AHA-BUCH GmbH

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