Communicating at Work: Principles and Practices for Business and the Professions

Ronald B. Adler; Jeanne Marquardt Elmhorst

ISBN 10: 0073511889 / ISBN 13: 9780073511887

Published by McGraw-Hill Humanities/Social Sciences/Languages (edition 9th), 2008

About this Item

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Bibliographic Details

• Title: Communicating at Work: Principles and Practices for Business and the Professions
• Publisher: McGraw-Hill Humanities/Social Sciences/Languages (edition 9th)
• Publication Date: 2008
• Language: English
• ISBN 10: 0073511889
• ISBN 13: 9780073511887
• Binding: Paperback
• Edition: 9th.
• Condition: Fair

About this title

Synopsis

The leading text in business communication, Communicating at Work takes a pragmatic approach that features a strong multicultural focus, a heavy emphasis on effective presentations, and a pedagogical program designed to encourage group activities and skill building. Its combination of clear writing and effective use of tables makes this text an excellent teaching tool. The ninth edition provides coverage of new pedagogy, key new topics and an expansion of other important concepts including sources of on-the-job conflict, how to use informational interviews for career advancement, and stages in group problem-solving.

About the Authors

Ronald B. Adler, Associate Professor of Communication at Santa Barbara City College, specializes in organizational and interpersonal communication. He is the author of Confidence in Communication: A Guide to Assertive and Social Skills and coauthor of Understanding Human Communication, Interplay: the Process of Interpersonal Communication as well as the widely used text Looking Out/Looking In. He is a consultant and workshop leader for corporate, professional, and government clients.

Jeanne Marquardt Elmhorst received her master's degree from the University of Wisconsin-Stevens Point, then taught in Asia for three years, sparking her interest in intercultural communication. Formerly at the University of Albuquerque and the University of New Mexico, She currently teaches at Albuquerque TVI Community College, where her courses reflect the variety in the communication discipline. Jeanne also provides training for business and government clients.