Communicating for Results: A Guide for Business and the Professions. This item is unavailable.Communicating for Results: A Guide for Business and the Professions

Drawing on case studies and research from both management and communications fields, this text provides students with an understanding of the basic concepts and techniques needed to communicate successfully in today's business world. Separate chapters on the communication process and organizational theory form the foundation for later discussions of interpersonal relationships, effective listening, nonverbal communication, and obstacles to organizational communication. Two chapters are devoted to interviewing, with special attention given to informational and employment interview strategies. Subsequent chapters examine small groups and leadership within them. The three final chapters offer guidance in informative and persuasive presentations, including attention to verbal delivery and visual aids.

"[Communicating for Results?] approach gives students material to work with in the beginning that begins interpersonally and progresses to public communication. It helps prepare students for the real world workplace."