Communicate Under Pressure: Calm, Clarity, and Influence When the Stakes Are High
Language: English
Published by Mosaic Intelligence Publishing, 2026
- Softcover
- New
Seller: California Books, Miami, FL, U.S.A.California Books
AbeBooks seller since October 27, 2023
Condition: New
£ 22.16
Quantity: Over 20 available
Add to basketSeller Inventory # I-9781968277406
- Title
- Communicate Under Pressure: Calm, Clarity, and Influence When the Stakes Are High
- Author
- Thomas, Dr. Karissa
- Publisher
- Mosaic Intelligence Publishing
- Publication year
- 2026
- Condition
- New
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1968277404
- ISBN 13
- 9781968277406
When the stakes are high, your calm becomes your credibility.
You are the one people look to when the room turns tense. The upset client. The furious parent. The team that's unraveling. The message that has to land right, the first time, with no script and no second chance.
You've been told to "stay calm." No one ever showed you how.
Communicate Under Pressure is the guide for professionals who lead when it counts. Drawing on real-world leadership across healthcare, education, insurance, public service, nonprofits, and corporate environments, Dr. Karissa Thomas delivers a proven operating system for communicating with clarity, confidence, and care when emotions run high and expectations run higher.
At its center is The High Stakes Model™, a three-layer approach to leading from the inside out:
- Inner Clarity — regulate yourself before you respond
- Tone, Timing, and Trust — shape how your message actually lands
- Micro-Conversations, Emotional Recovery, and Culture-Setting — the small moments that quietly define your leadership
Inside, you'll learn how to:
- De-escalate tense, emotionally charged conversations without losing authority
- Stay grounded when someone is angry, grieving, or shutting down
- Set boundaries with clarity and compassion — without people-pleasing or burnout
- Write emails and documentation that protect your credibility under scrutiny
- Ask the questions that build trust instead of defensiveness
- Lead with presence in person, on the phone, and across screens
- Recover emotionally and keep leading, even after a hard day
Each chapter pairs practical strategies with real scenarios, research-backed insight, and reflection prompts you can apply in your very next conversation.
This is more than a communication book. It's a leadership book for the steady ones — the professionals who hold everyone together and rarely get held themselves. Because people may forget the details of what you said. They will not forget how you made them feel.
If you're ready to lead with calm, clarity, and influence when the pressure is highest, start here.
Perfect for managers, healthcare professionals, educators, school leaders, claims and insurance professionals, public servants, nonprofit leaders, coaches, and anyone who communicates under pressure.
"Synopsis" may belong to another edition of this title.
About the Author
"About the title" may belong to another edition of this title.
California Books
Miami, FL, U.S.A.
AbeBooks seller since October 27, 2023
Shipping rates within U.S.A.
| Item | 3 to 7 business days | 2 to 5 business days |
|---|---|---|
| First item | £ 2.23 | £ 12.61 |
Payment methods
Store description
We have 20 years experience selling books worldwide! Friendly customer support. Your satisfaction guaranteed!
Specialty
All authorized categoriesSeller's business information
Miramar International Services LLC
FL, U.S.A.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to California Books, Fort Wayne, Indiana, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.