Commit to Quality (General Trade)
Language: English
Published by John Wiley & Sons, 1986
- Hardcover
- Used
Seller: M Godding Books Ltd, Devizes, WILTS, United KingdomM Godding Books Ltd
AbeBooks seller since June 12, 2006
Condition: Used - Very good
£ 8.45
Quantity: 1 available
Add to basketItem description from seller
. Posted within 1 working day. 1st class tracked post to the UK, Airmail with tracking worldwide. Robust recyclable packaging. Picture is the actual item.
Seller Inventory # 289359
- Title
- Commit to Quality (General Trade)
- Author
- Townsend, Patrick L.
- Publisher
- John Wiley & Sons
- Publication year
- 1986
- Condition
- Very Good
- Dust jacket
- Very Good Jacket
- Binding
- hardcover
- Language
- English
- ISBN 10
- 0471839531
- ISBN 13
- 9780471839538
- Item weight
- 16 ounces
- Dimensions
- 19 to 25 cm tall, Octavo, (8vo)
- Seller catalogs
- Business and Industry
"Synopsis" may belong to another edition of this title.
From the Author
Even after more than a decade, the process for defining, initiating, and maintaining a quality process that is described in this book remains revolutionary -- yet wonderfully pragmatic. Quality is not nuclear science; it is formalized common sense that begins with senior management (a) wanting to make more money and (b) being willing to accept the idea that the personnel department has been hiring adults.
The key characteristics of the quality process described in this book are the fact that every single person on the payroll was actually, formally, honest-to-gosh, involved in the continual improvement of every aspect of the organization -- and the fact that it all happened very quickly. From the time (May 1983) that the president of the company said, "Let's do this quality thing," until the time the process was launched (January 1984) was only eight months. On January 12, 1984, there were no Quality Teams at the Paul Revere Insurance Company. The next day (yes, it was Friday the 13th), there were 125 functioning teams; every person was on at least one team; and bottom-line savings were being put in place.
Quality is not easy, it is not immediate, and it is not free. But it is very possible, it can be done far more quickly than any large consulting firm will tell you, and it is the best possible investment a firm can make.
Commit to Quality offers both a blueprint for action and the theoretical underpinning.
"About the title" may belong to another edition of this title.
M Godding Books Ltd
Devizes, WILTS, United Kingdom
AbeBooks seller since June 12, 2006
Shipping rates from United Kingdom to U.S.A.
| Item | 6 to 7 business days | 6 to 7 business days |
|---|---|---|
| First item | £ 12.48 | £ 13.48 |
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M Godding Ltd is a UK based business operating from a Devizes in Wiltshire. We ship books to customers, worldwide, every day
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M Godding Books Ltd
22 Highlands
Potterne, United Kingdom SN10 5NS
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M Godding Books Ltd (The business name of the Limited company) complies with UK Distance Selling regulations
M Godding Books Ltd
Unit 1A
Bath Road Business Centre
Devizes
SN10 1XA
markG@mgodding.com
01380 829730
Company number with companies house in the UK: 05772674, VAT number GB928280606
Mark Godding is a director of the company and representative of the company
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