Collaborative Process Improvement : With Examples from the Software World
Language: English
Published by Wiley Mär 2007, 2007
- Softcover
- New
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
AbeBooks seller since August 14, 2006
Condition: New
£ 114.64
Quantity: 2 available
Add to basketItem description from seller
Neuware - 'Masterfully written by Yeakley and Fiebrich, this book, Collaborative Process Improvement, offers refreshing encouragement in a worldly approach that transcends boundaries of functional processes, and provides many metaphors which may be used in human relations.'-Salvador SeBasco, Literary Director and host of the INSIDE VIEWTM show, on CNN affiliate station KNLEThe complete and practical handbook to successfully implement quality awareness at any software companyCollaborative Process Improvement specifically addresses software companies that are interested in addressing quality in human terms. Using Collaborative Process Improvement techniques builds effective processes to deliver quality products; it helps readers relate to what quality means to the end-user and provides the essential tools and methods to integrate the face of the customer into the organization's day-to-day processes. It comes complete with real-world examples that are practical and understandable to professionals in every role of a company.Evolving from the authors' firsthand experiences in the software, semiconductor, and computer industries, Collaborative Process Improvement features practical methods that allow work to be individually mapped and analyzed, and then recombined to create an overall picture. It makes implementation easy with a wealth of checklists, templates, exercises, tips, and pitfalls to avoid. This hands-on guide covers:\* Mapping your own world\* Establishing Advocates and Champions\* Training the organization\* Acknowledging cultural diversity\* Managing change\* Encouraging continuous process improvement\* Spreading the improvement initiative\* Determining measures of evaluation and success\* Rewarding process improvement successes\* Seeing your company from the customer's eyes\* Uniting individual and group mapsThere's no need for expensive tools or programs-Collaborative Process Improvement is all that software companies need to effectively build improvement processes into the daily work life of every employee.…
Seller Inventory # 9780470084601
- Title
- Collaborative Process Improvement : With Examples from the Software World
- Author
- Celeste Labrunda Yeakley
- Publisher
- Wiley Mär 2007
- Publication year
- 2007
- Condition
- Neu
- Binding
- Taschenbuch
- Language
- English
- ISBN 10
- 047008460X
- ISBN 13
- 9780470084601
- Item weight
- 391 grams
- Dimensions
- 254x178x11 mm
"Synopsis" may belong to another edition of this title.
About the Author
Jeffrey D. Fiebrich is Software Quality Manager for Freescale Semiconductor. He is a member of the American Society for Quality (ASQ) and has received ASQ certification in Quality Auditing and in Software Quality Engineering. During his twenty-year career, he played significant roles in leading organizations in ISO, Capability Maturity Model, and Capability Maturity Model Integrated efforts in the United States, Europe, Mexico, Romania, Asia, and India.
"About the title" may belong to another edition of this title.
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