Cold from the Inside Out
Language: English
Published by Trafford Publishing, 2011
- Softcover
- New

Seller: PBShop.store UK, Fairford, GLOS, United KingdomPBShop.store UK
AbeBooks seller since June 11, 1999
Condition: New
£ 10.22
Quantity: Over 20 available
Add to basketItem description from seller
New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Seller Inventory # L0-9781426939327
- Title
- Cold from the Inside Out
- Author
- Violeta F. Sterner
- Publisher
- Trafford Publishing
- Publication year
- 2011
- Condition
- New
- Binding
- PAP
- Language
- English
- ISBN 10
- 1426939329
- ISBN 13
- 9781426939327
- Item weight
- 209 grams
"Synopsis" may belong to another edition of this title.
Excerpt. © Reprinted by permission. All rights reserved.
Cold from the Inside Out
One Woman's Escape to Adventure and a New LifeBy Violeta F. SternerTrafford Publishing
Copyright © 2011 Violeta F. SternerAll right reserved.
ISBN: 978-1-4269-3932-7
Chapter One
She was lost long before the snow began to fall. She knew she made a wrong turn, but believed it was correctable. It was such a beautiful drive. Winding through the mountains, she crossed no other roads, there were no houses, no people, and she met no other vehicles. There was no cell phone reception. There was no help. She was not alarmed until the snow became serious. It grew heavier as she continued driving. Soon it covered the trees, the bushes, the road, and her car. It was a world of white. Now she was not only lost, she was lost and afraid. She was alone on a mountain road to nowhere in a BLIZZARD!Stop this, her brain ordered! Panic will not help you. Maybe you should stop. Stop where and for why? There was no help on this road, no one to turn to. Just freeze to death calmly. Don't make a fuss. They say it's just like going to sleep. They say it does not hurt. What do they know? They are not the ones in danger of freezing to death.
What is that up ahead?
Flashing lights – flashing red lights. Maybe there were people. She would be much calmer if there were people. Closer, it was closer now. It was – a school bus – in the middle of the road – in the middle of nowhere – all its flashers going like it was stopping for kids. Maybe it wasn't in the middle of nowhere. It was a school bus stopping for children. Where were the children? Why didn't she see any children? Were they already gone inside? There were no buildings, where were the children? Were the children on the bus? The windows were frosted and snow was collecting in the corners. Was that movement inside the bus? Were there children on the bus?
Driving on was not an option. She rolled to a stop slowly, not too close to the back of the bus. Leaving the car running, she made her way to the door of the bus and knocked - sort of. The door flew open and there she saw a boy. He was a beautiful child and showed no sigh of fear or even surprise.
"Hi, my name is Lucas," he greeted her, "and this is my brother, Tristan."
Another child joined the first and she would have thought she was seeing double except for the eyes. Lucas' were black, shining and dark. Tristan's were green, a glowing green that reminded her of forests and jungles and places that man had not touched.
"Hello, my name is Kate," she responded. "Is everyone OK in here? Where is your driver? How long have you been stranded here?" She rapid fired the questions.
The boys answered them in order. "Yes, we are OK. The driver went for help when the bus died. We don't know how long it's been, but long enough to run out of gas and lose all the heat in the bus."
Kate nodded her head, thinking quickly. She knew they had to leave.
"Do you know where this road goes?" she asked Lucas.
"Sure," he replied. "It leads down to HWY 21, which will take us to the High Valley"
"Is it far to the Valley? Can we make it by nightfall?"
"Don't you know where you are?" asked Tristan.
"No" replied Kate. "I've been lost for several hours, but since I have a car, and you know how to get out of here, I suggest we all go together."
Luc and Trist, for that is already how she thought of them, looked at the other children, who simply nodded to indicate they were ready to go.
"All right, let's see if we can get everyone in the seats without unloading the back. Luc and Trist, I'll need you in the front to give directions," said Kate as she started down the steps.
All the children piled into the car without comment. She counted nine. She had no idea her small SUV would hold that many people, but she was glad everyone fit without hassle or argument.
I could really use a cigarette, she thought as she climbed into the driver's seat. Not now, responded the alternate side of her brain. It's no time to be distracted while driving. Therefore, she eased around the bus and continued slowly down the road. The children were all quiet, grateful for the heat, except for Luc and Trist, who did running commentary on where they were and what was to come. It bounced effortlessly between them as they finished each other's sentences and continued each other's thoughts.
They were on a slight downward slope around a big looping curve when she saw a strange lump in the middle of the road. She thought it must be road kill until Bobby sang out with, "That's John Paul!"
"What is a John Paul?" Kate asked.
"Our bus driver," they all replied in unison.
Kate carefully brought the car to a stop, but again did not cut the engine.
John Paul lay face down, covered with snow. He had been here for some time. Kate searched for and found a pulse. It was slow and weak, but it was there. Luc dribbled a little snow into his mouth and he swallowed as it melted.
They needed to get John Paul into the car. They knew he would be no help to them. Despite their best efforts, he remained unconscious.
Kate repositioned the car to put the front passenger door close to John Paul. With Kate and most of the children working together, they managed to get John Paul levered into the car, at least most of him was in the car. The road was slick. There was ice under the snow. Kate just needed to finish tucking John Paul up a bit and they were on their way.
As Kate attempted to get both his legs folded into, what now appeared to be her small front seat floorboard, John Paul stiffened and spasm after spasm ripped through him. One of his wild swings caught Kate, throwing her to the ground where she landed hard on her left side. She had been so careful, tried so hard not to slip, and then she was falling. The cold bare highway kissed her hip and the side of her head violently. The children all heard her land and feared that something was broken, leaving them stranded again.
Kate moaned and they crowded round her. They knew she needed help, but seemed paralyzed to do anything. When they began to ask questions, they all came at her in a jumble.
Kate was still conscious, which was good. She was in great pain, which was bad. Luc finally took charge of the little group. He was neither the largest nor the oldest, but he was the most stubborn.
They packed snow against her left side, especially her head, to try to manage the swelling. Kate soon began to complain about the cold. Both Luc and Trist considered that a good sign.
"Kate, we know its cold, but it needs to be done. Now we need to know if anything is broken," said Trist.
Kate replied distinctly, "My head is broken." The boys did not know exactly what she meant, but at least she was coherent and responsive. They proceeded to check her for broken bones. The hip and leg did not appear to be broken. She could move them, albeit with great difficulty and pain. Her left arm had somehow escaped the worst of the impact and was moving easily, if not quickly.
"Can any of you drive?" Kate suddenly asked. All the children looked uneasy. Most had bragged at one time or another of their adventures behind the wheel, but none really had any experience and now they had to admit it.
"I can't hear you! Can anybody drive? We are stuck here." Kate prompted a response.
Melissa finally answered, "No ma'am. No one can drive."
"Kate, Kate! Don't go to sleep. That's bad. We could all freeze here. You can't go to sleep"
It came at her loud and quick from all sides while several hands shook her urgently to get her attention.
"Okay, Okay" she sluggishly focused on the faces staring down at her. How creepy. Looked like a funeral with her as the corpse. She needed to move now. Way too creepy.
"Help me up!" Abrupt and clear, this startled several of the children and made them jump.
"That's not really a good idea, Kate. How are you going to drive? You certainly can't walk, and you need rest and ...", Luc argued, but Kate interrupted. "Make up your mind: no walking, no driving, and no flying. Well, we need to get out of here. Driving seems best. I'm too tired for walking. It's too cold, and too slick, very slick for walking." She wasn't really rambling, but she wasn't exactly making sense either. This could be ugly and all the children knew it. Who were they kidding? It was already ugly.
"Help me up!" she said, and they did. Gently and slowly, they got her upright, around the car and into the driver's seat. They tucked in John Paul and everyone else jammed into the back seat, with Luc balanced between the front seats so he could give direction and grab the wheel if needed
Slowly, so very slowly, they moved through the white world. They managed to stay on paved roads – mostly, and not be stuck anywhere. In their efforts to keep Kate awake, they sang songs, took turns telling jokes, and reciting anything they had memorized, but their memories soon ran dry and the car became quiet, but it kept moving. Slowly, erratically, but always moving, they made their way toward – who knew where, but it had heat and food, and a place to sleep. She really needed to sleep.
They were climbing higher in the mountains. "Luc, aren't we going up? Why are we going up?" she asked finally.
"Yes ma'am" he responded promptly. "We have to go a little higher to get to the High Valley."
"What is a High Valley?" Kate asked.
"That's home," came promptly from both Luc and Trist.
"How high is it?" asked Kate
"About 9000 feet," they responded.
"Then why is it called the High Valley?"
"Cause it's the last one on the way up the mountains."
"Can't we go someplace closer?" asked Kate
"It's the closest safe place to where we are," replied Trist. "We'll be there soon if we keep moving."
They kept moving, until Luc finally pointed to what he said was a road and told her it was the last one home.
"That goes into the side of a mountain. Even through the snow, I can see that," said Kate.
"No, it doesn't. There's a gate," said Luc.
"A gate, there's a gate in the mountain?"
"More like a tunnel," said Trist. We just call it the gate because it's easier.
"A tunnel, when we get through the tunnel we'll be in the High Valley?"
"Right," said both boys.
"Just like Alice down the rabbit hole," said Kate.
"Who's Alice?" asked Bobby, looking around the car. Nobody knew, everybody shrugged, and Kate began to laugh desperately.
Through the tunnel they went, and emerged into the valley, or she assumed they were in the valley. It was snowing faster. It was blowing harder. They could have been anywhere.
"Just stay on the road until you reach the house," said Luc. "We're close now. Just a little longer and we'll be home."
"Is this the house?" asked Kate, as the shadow of a building appeared off to her right.
"No, that's one of the barns," said Trist. "We'll pass another one, a bigger one, before we get to the house."
"What do you keep in these big barns?" asked Kate?
"Horses." said Luc.
"We breed horses." from Trist.
"They have really pretty horses," from two of the smaller children.
"There's somebody out there. Look, somebody's moving," said Trist.
"Is this the house," asked Kate?
"No, it's further on, but there are people here. They can help," said Luc.
"We need to keep moving until we stop," said Kate.
"That makes no sense," said Luc. "We can stop here."
"Let her go" said Trist. "She's too tired and too hurt to think."
As they passed the barn, they saw snowmobiles pulled up next to the road and shadowy figures moving around them. The movement stopped as they went past and the children put down the car windows and waved to get attention.
Soon the second barn passed, and still the car kept moving. Slowly and steadily, no sudden stops, no sudden accelerations, no sudden turns, the car finally came to a gentle stop by the front porch.
As the children piled joyously out of the car, talking and laughing, Kate sat watching the windshield wipers work and the snow continue to accumulate.
The snowmobiles returned to the house. Inside it was warm and dry clothes appeared as wet ones were removed. Luc and Trist explained to their father how John Paul was hurt, how Kate found them in the school bus and was hurt saving John Paul, and how she had brought them safely to the valley.
"Whereis she?" Da asked. Tothe rest ofthe world hewas Ravenwood, but to his children, he was Da.
"Where is she?" he asked again. The children realized she was not with them in the house, which meant she probably never left the car.
"She hurt her head badly and she was really worn out when we got here," said Trist.
Da simply nodded and went out to check the car. They watched as he opened the driver's side door, reached in, and turned off the ignition.
"She's still in the car. Why did she stay in the car," Luc whispered. It seemed very spooky that she was still in the car, like maybe something more had happened to her and they just didn't know it yet.
Then Da knelt down to her level and began to talk, so they knew she was still alive. After a few minutes, he reached out and turned her face to him to get her attention. She had remained staring at the snow through the windshield and only now focused on his face.
"Hello Kate. My name is Ravenwood. Do you know who I am?" asked Ravenwood.
"You're the father of Luc and Trist," she replied.
"That's right. You're all safe now. The house is warm and there is room for everyone. Let's go inside."
She tried to move her leg out the open car door, but nothing happened and she just stared at it as if it didn't belong to her.
"Luc told me how you were hurt and Trist says you're exhausted. Let's get you inside." He placed her arms around his neck and lifted her easily from the car.
"Oh. I'm too heavy," she said, to which he chuckled and continued up the front porch steps and into the house.
The warmth surrounded her as soon as they passed through the front door; so warm and her head began to droop.
"No sleeping Kate. You've had a head injury. Mr. Po needs to look at you. No sleeping for now," stressed Ravenwood.
"What's a Mr. Po?" asked Kate.
"We've already been through that," said Trist. "I think she just likes the sound of the question."
Ravenwood sat her in a large chair in the main room and began removing her wet shoes, while Trist brought a towel for her hair. The children spread across the floor in various positions and states or dress. They were comfortable, warm, and munching on something from a large bowl by the hearth. As Kate began to drift again, she felt someone take her hand, someone small.
"Mama, you have to stay awake. Da said so." Kate looked to her left and saw a lovely girl about three years old. She had large green eyes and skin so fair all the veins in the side of her face showed blue through the skin. Her hair was red, not a frizzy bright red, but more like embers in a dying fire red.
"Hello, little woman," said Kate. "What's your name?"
"Brynna," replied the child.
"I like it. It is so soft, flowing, and beautiful. My name is Kate."
"Da says you have to stay awake," said Brynna.
"Ravenwood is your father," inquired Kate?
"Yes. Luc and Trist and Sela and Gabe and me," said the child.
"There are 5 of you? That's a nice crowd," said Kate. Ravenwood came to move her to the kitchen and Brynna wanted to go with.
"I want to help take care of Mama," said Brynna stubbornly.
"I know, but right now I need you to help with the other children while Mr. Po looks after Mama," said Ravenwood. "Can you do that for me?"
"Yes Da. You'll make sure she's all right?"
"Yes Bryn. I'll make sure."
Somewhat mollified, she marched over to straighten the blankets over little Lizbet Hayes while Ravenwood moved Kate onto the kitchen island counter. It was a large island and used to treat injuries, among other things.
"Hello, Kate. My name is Mr. Po," said a voice just behind and to the left of Ravenwood.
Looking over, she saw an oriental man of average size, she guessed about 50, but maybe a little older.
"I'm going to start with your hip and then we'll take a look at your head, Ok," asked Mr. Po?
"How is the bus driver?" asked Kate.
"He's still alive, thanks to you and the children," Mr. Po replied. "Looks like some kind of stroke. Once the snow stops, we'll take him to the hospital. Tests should tell us what it was."
"What are you doing?" asked Kate, suspicion, bubbling in her voice. "You can't just start removing my clothes in the middle of the kitchen."
"I can remove them somewhere else later, but right now Mr. Po needs to check your hip," said Ravenwood reasonably.
"But – but we're in the middle of the kitchen", protested Kate.
(Continues...)
Excerpted from Cold from the Inside Outby Violeta F. Sterner Copyright © 2011 by Violeta F. Sterner. Excerpted by permission of Trafford Publishing. All rights reserved. No part of this excerpt may be reproduced or reprinted without permission in writing from the publisher.
Excerpts are provided by Dial-A-Book Inc. solely for the personal use of visitors to this web site.
"About the title" may belong to another edition of this title.
PBShop.store UK
Fairford, GLOS, United Kingdom
AbeBooks seller since June 11, 1999
Shipping rates from United Kingdom to U.S.A.
| Item | 10 to 20 business days | 10 to 20 business days |
|---|---|---|
| First item | £ 3.29 | £ 3.29 |
Payment methods
Store description
**Please note our transit times are from the date of dispatch.** We first started out as “The Paperback Exchange,” a chain of physical bookstores where we would part exchange your beloved books for new stories to transport you to faraway places. However, as shopping started to evolve to online shops and marketplaces, we bid our stores goodbye to become “PBShop.” This transition has only allowed us to blossom as we now ship thousands of titles to book lovers across the globe. We pride ourselves in being a community of local book lovers which allows our passion and devotion to shine in everything we do. In 2020 we not only celebrated our 20th birthday but our 1st birthday as being completely employee owned after becoming an E.O.T in September 2019. We are proud to be different and embrace standing apart on a book mountain by working from a virtual inventory which allows us to provide thousands of books that may be difficult to get for your bookshelf or your studies. Working with a number of different suppliers allows us to explore other avenues such as puzzles, sheet music and even stationery so we really do have something for everyone. Life is about being versatile in all realms of existence. If this is your first purchase with us, or you are a returning customer, we would like to welcome you to the PBShop family, for there is no friend as loyal as a book. We are a company who put our customers at the centre of everything we do as we understand the importance of reading because once you learn to read, you will forever be free. There are a whole lot of things in this world of ours that we are yet to explore, which is why we will forever inspire curious minds.…
Specialty
Hardbacks, PaperbacksSeller's business information
Pbshop.co.uk
Unit 22 Horcott Industrial Estate, Horcott Road
Fairford, United Kingdom GL7 4BX
Terms of sale
Returns Policy
We ask all customers to contact us for authorisation should they wish to return their order. Orders returned without authorisation may not be credited.
If you wish to return, please contact us within 14 days of receiving your order to obtain authorisation.
Returns requested beyond this time will not be authorised.
Our team will provide full instructions on how to return your order and once received our returns department will process your refund.
Please note the cost to return any unwanted order to us is borne by the buyer.
Should your order arrive damaged, not as advertised or faulty, we must be advised of this within 14 days of delivery. Please contact us so we can find the best solution for you.
Our Customer Care Team can be contacted by emailing alborders@paperbackshop.co.uk, or by calling our UK Office on +441285 712 917. We are available 9:00am till 5:30pm GMT Monday to Friday.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to PBShop.store UK, Fairford, United Kingdom, +44 1285 712917, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Orders are shipped from our UK warehouse. Delivery thereafter is between 4 and 14 business days. Please contact us if you have any queries about our services or products.
Privacy and security
PRIVACY POLICY
We are committed to protecting the privacy and security of personal data. This policy tells you how we will collect and use your personal data, and what you should expect in respect of the personal information about you that we have collected.
We are PBShop.co.uk Limited (registered in England & Wales with Company No: 9366362). Our registered office is at Swatton Barn, Badbury, Swindon, SN4 0EU, United Kingdom.
The person with responsibility for our data protection compliance is the Managing Director and they can be contacted via email at help@pbshop.store.
We are the data controller of the personal data that we keep and use, and we are therefore responsible for making sure that our systems, processes and people comply with the relevant data protection laws in respect of that personal data.
We will act in respect of personal data to comply with the six principles of the General Data Protection Regulation (“GDPR”), which are:
Lawfulness, fairness and transparency;
Purpose limitation;
Data minimisation;
Accuracy;
Storage limitation;
Integrity and confidentiality.
You have rights in respect of how your personal data can be processed; these include the right to request:
a copy of your personal data;
that inaccurate data is rectified; and
that your personal data is, in certain circumstances, erased or restricted.
You have the right to complain to the Information Commissioner, which you can do by contacting the Information Commissioner’s Office (ICO) directly. Full contact details, including a helpline number, can be found on the ICO website (www.ico.org.uk). This website also has useful information on your rights and our obligations. However, please raise any concerns or issues with us first so that we may deal with this as quickly as possible for you.
COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA
We collect and process data for the following reasons:
personal data collected and created in relation to our selling books and other items; and
personal data relating to our people (which means those people working for our company, or providing services to us, or potentially working or providing services to us, including employees, consultants, temporary or casual workers and contractors).
All of our people are required to abide by our Privacy Policy when handling personal data, and are provided with appropriate data protection training. Any breach of data protection will be taken seriously, and may result in disciplinary action.
Selling books and other items
COLLECTION:
We will collect personal information which may include names, addresses and other information for our customers. This will be done for the management of the commercial relationship with our customers.
We may collect this personal data from you directly, and also from third parties, including publicly available third party sources. Additional personal data will be collected as it is created by or supplied to us in the course of anything we do for you.
USE:
We will use the personal data in the course of making sales and to comply with requirements that we are required to undertake.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
in performance of a contract (the agreement to sell books and other items); and/or
compliance with a legal obligation; and/or
vital interests of the data subject; and/or
where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
We may also use your personal data in the following situations, which are likely to be far less common:
where we need to protect your interests (or someone else’s interests);
where it is needed in the public interest or for official purposes.
DISCLOSURE:
We may share personal data with third parties as is necessary in the sale of books and other items, including to third party providers who deliver services to support the operation of our company.
In respect of all disclosures of personal data, we will only share the personal information which is necessary for the particular purpose for which it is provided, or where we have another legitimate interest in doing so, and we will ensure that the personal data is appropriately protected.
RETENTION PERIOD:
We will keep personal data only for as long as is necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements. Normally, our retention period for personal data collected for this purpose is a minimum of 6 years after the end of the period that we are selling books and other items.
Our people
COLLECTION:
We will collect names, addresses, contact details, education and employment history, identity and other background checks (which may include appropriate criminal and financial checks and confirmation of the right to work in the UK), marital status and information on next of kin and dependents, financial information (such as bank details and NI numbers), date of birth, gender, a copy of your passport and driving licence, performance information and compensation history, recruitment information (including references), salary, benefits, pension and annual leave information, disciplinary and grievance information, photographs, information about your use of our information and communications systems and CCTV footage or other information obtained through electronic means.
We may collect and use special categories of personal data as required in the carrying out of obligations and exercising specific rights of us or the data subject in the field of employment. This may include information relating to matters such as health, racial origin, religious belief and offences or alleged offences.
Personal data may be collected from you during the selection process (for example via your application form and CV) and during your employment (including holiday forms, expense claims, performance reviews, any disciplinary or grievance processes), or from third parties, including referees, health service providers, background check providers.
USE:
Personal data of our people will be used for HR administration and management, both in respect of the selection of people to work for us (including suitability, eligibility and/or fitness to work), and those who do work for us, to include learning and development, disciplinary and security (of people, offices and data) requirements, providing and liaising with benefits providers, business management and planning (including accounting and auditing), paying you and dealing with tax and NI deductions, assessing and deciding on salary reviews and compensation, conducting performance reviews and managing performance, dealing with legal disputes involving you or others, preventing fraud, monitoring your use of our information and communications systems, ensuring compliance with our policies, and equal opportunities monitoring.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
In performance of a contract with you; and/or
compliance with a legal obligation; and/or
vital interests of the data subject; and/or
where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
We may also use your personal data in the following situations, which are likely to be less common:
where we need to protect your interests (or someone else’s interests);
where it is needed in the public interest or for official purposes.
In respect of all disclosures of personal data, we will only share the personal information which is necessary for the particular purpose for which it is provided, or where we have another legitimate interest in doing so, and we will ensure that the personal data is appropriately protected.
In respect of special categories of personal data, we may process this in the following circumstances:
in limited circumstances with your explicit written consent; and/or
where we need to carry out our legal obligations and in line with our policies; and/or
where it is needed in the public interest (such as for equal opportunities monitoring or in relation to our occupational pension scheme), and in line with our policies; and/or
where it is needed to assess your working capacity on health grounds, subject to appropriate confidentiality safeguards.
Less commonly, we may process this type of information where it is needed in relation to legal claims or where it is needed to protect your (or someone else’s) interests and you are not capable of giving your consent, or where you have already made the information public. We may also process such information about our people (or former people) in the course of our legitimate business activities with the appropriate safeguards.
The special categories of personal data may be used in the following ways:
in relation to leaves of absence, to comply with employment and other laws;
in relation to your physical or mental health, or disability status, to ensure your health and safety in the workplace and to assess your fitness to work, to monitor, manage and administer benefits and absences;
in relation to your race, national or ethnic origin, religious, philosophical or moral beliefs, or your sexual life or sexual orientation, to ensure meaningful equal opportunity monitoring and reporting.
DISCLOSURE:
Personal data may be transferred to service providers who support the operation of our business (such as payroll service providers), to other third parties reasonably necessary in the conduct of our business (including insurers, professional advisors, regulators). These third parties may be acting as processor, or controller of personal data in their own right.
In respect of all disclosures of personal data, we will only share the personal information which is necessary for the particular purpose for which it is provided, or where we have another legitimate interest in doing so, and we will ensure that the personal data is appropriately protected.
RETENTION PERIOD:
We will keep personal data only for as long as is necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements. We will normally keep personal data of applicants who we do not employ for six months after we receive it.
We will keep personal data of employees throughout your employment and normally for a minimum of six years after your employment ends.
Changes to your personal data
It is very important that the personal information that we hold about you is accurate and current. Please tell us if your personal information changes during your relationship with us.
Data Security
We have put in place measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those of our people and other third parties who have a business need to know. They will only process your personal data on our instructions and where they have agreed to treat the information confidentially and to keep it secure. We have put in place procedures to deal with any suspected data security breach and will notify you and the ICO of a suspected breach where we are legally required to do so.
Where we store your personal data
We principally store data, both electronically and on file, at our office.
Personal data may be transferred outside of the EEA by processors acting on our behalf. For transfers to countries not considered adequate by the EC, we will ensure that personal data is adequately protected, as required by the GDPR. This would include by use of the Standard Contractual Clauses adopted by the EC to protect personal data.
Your rights
Under certain circumstances, you have the right by law to request:
access to your personal data. This enables you to ask to receive a copy of the personal data that we hold about you and to check that we are lawfully processing it.
correction of the personal data that we hold about you.
erasure of your personal data.
object to processing of your personal data where we are relying on our legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
restriction of processing of your personal data.
transfer of your personal data to another party.
Links from our website
Our website may, from time to time, contain links to and from the websites of third parties that we permit to make such links. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. We recommend that you check these policies before you submit any personal data to these websites.
CHANGES TO THIS PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on our website, so please ensure that you are viewing the correct version.
Please contact us if you have any questions, comments or requests regarding this Privacy Policy.
Last amended May 2021.