Coaching and Mentoring at Work : Developing Effective Practice
Language: English
Published by McGraw-Hill Education, 2007
- Hardcover
- Used

Seller: Better World Books Ltd, Dunfermline, United KingdomBetter World Books Ltd
AbeBooks seller since October 13, 2008
Condition: Used - Very good
£ 4.81
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Add to basketItem description from seller
Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Seller Inventory # GRP62485820
- Title
- Coaching and Mentoring at Work : Developing Effective Practice
- Author
- Pokora, Julia, Connor, Mary
- Publisher
- McGraw-Hill Education
- Publication year
- 2007
- Condition
- Very Good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0335221769
- ISBN 13
- 9780335221769
- Item weight
- 0.968 pounds
- Dimensions
- N/A
The British Journal of Psychiatry
"This engaging, comprehensive and practical book explains how to get the most out of coaching and mentoring. The authors identify the key principles of effective practice and make the text come alive through frequent use of interactive case material. It is a sound resource for those already engaged in, or thinking about, coaching and mentoring."
Dr Gerard Egan, Professor Emeritus, Loyola University, Chicago, USA.
"In the burgeoning field of coaching, Mary Connor and Julia Pokora have provided a very readable and accessible book that anyone who is thinking of becoming a coach or mentor should read. It provides very clear frameworks, tools and questions that can help a person decide whether this is the right direction for them and how to go about developing the competences, capabilities and capacities necessary."
Dr Peter Hawkins, Chairman of Bath Consultancy Group, UK and leading author and expert on coaching supervision.
"In all this is a thought provoking, well tested book of value to practitioners and trainers alike. For those who have not read deeply about Egan's model, it offers the best summary I know of the richness of this framework and the use of it in a 1:1 learning relationship."
International Journal of Mentoring and Coaching
"This is a very comprehensive book covering the differences and similarities between mentoring and coaching. It also conveys how themes such as communication, reflection, supervision and managing change are inter-related and how mentoring and coaching is reliant upon them. This book will be useful to both experienced mentors and those who are new to the concept. Through its use of client experiences it enables the reader to gain a better understanding of how these skills can be used in practice."
Lynda Luke, Sexual Health Nurse, Glasgow, UK
Coaching and mentoring are now mainstream activities in organizations. This unique book focuses on the common ground between coaching and mentoring, offering nine key principles for effective practice. It answers questions asked not only by coaches and mentors but also by clients, including:
- How can I be an effective coach or mentor?
- How can I be an effective client?
- What are some useful tools and techniques?
- How can I train and develop as a coach or mentor?
- What are the ethical issues in coaching and mentoring?
- How is a coaching or mentoring culture developed at work?
- Improve your skills
- Use a tried and tested framework
- Enhance working relationships
- Learn from practical exercises
- Develop as a coach, mentor or client
- Lead and manage effectively
"Synopsis" may belong to another edition of this title.
About the Author
Julia Pokora is a leadership and management development consultant. She has worked with both private and public sector organizations.
Mary and Julia are two of the founder members of the Mentoring Development Group which delivers training to clinicians, managers and health professionals throughout the UK.
"About the title" may belong to another edition of this title.
Better World Books Ltd
Dunfermline, United Kingdom
AbeBooks seller since October 13, 2008
Shipping rates from United Kingdom to U.S.A.
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