Choice Matters: How Healthcare Consumers Make Decisions (and Why Clinicians and Managers Should Care)
Language: English
Published by Oxford University Press Inc, 2018
- Softcover
- Used
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
AbeBooks seller since December 20, 2007
Condition: Used - Good
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Add to basketItem description from seller
The direct-to-consumer business model has transformed how people seek out goods and services from music to mortgages. So what happens now that the revolution has come for healthcare? While consumers have begun to insist on healthcare that is as convenient and personalized as nearly every other good or service they purchase, most healthcare provider organizations, physicians, and insurance companies remain woefully unprepared to meet this demand. Choice Matters is the healthcare sector's guide to understanding and delivering the brand of consumer-centered care that is an imperative for the Zocdoc age. Drawing on the authors' diverse backgrounds in medicine, business, and public policy, this practically-oriented resource offers an on-the-ground introduction for clinicians and managers to better understand: · The differences between healthcare and other consumer-driven markets · What factors are most important for consumers in seeking care providers · How consumers make decisions about healthcare · The system-wide effects of increased consumer choice in healthcare · The important distinction between patients and consumers By celebrating the possibilities inherent to consumer-centered healthcare, Choice Matters offers a refreshing, empirically informed take on how healthcare in the United States can flourish, not wither, in the new economy.…
Seller Inventory # 00108110250
- Title
- Choice Matters: How Healthcare Consumers Make Decisions (and Why Clinicians and Managers Should Care)
- Author
- Gordon Moore
- Publisher
- Oxford University Press Inc
- Publication year
- 2018
- Condition
- Good
- Binding
- Paperback
- Language
- English
- ISBN 10
- 0190886137
- ISBN 13
- 9780190886134
While consumers have begun to insist on healthcare that is as convenient and personalized as nearly every other good or service they purchase, most healthcare provider organizations, physicians, and insurance companies remain woefully unprepared to meet this demand.
Choice Matters is the healthcare sector's guide to understanding and delivering the brand of consumer-centered care that is an imperative for the Zocdoc age. Drawing on the authors' diverse backgrounds in medicine, business, and public policy, this practically-oriented resource offers an on-the-ground introduction for clinicians and managers to better understand:
· The differences between healthcare and other consumer-driven markets
· What factors are most important for consumers in seeking care providers
· How consumers make decisions about healthcare
· The system-wide effects of increased consumer choice in healthcare
· The important distinction between patients and consumers
By celebrating the possibilities inherent to consumer-centered healthcare, Choice Matters offers a refreshing, empirically informed take on how healthcare in the United States can flourish, not wither, in the new economy.
"Synopsis" may belong to another edition of this title.
About the Author
John A. Quelch, DBA, is the Miller University Professor and Vice Provost at the University of Miami. He is also Dean of Miami Business School. He was formerly the Charles Edward Wilson Professor of Business Administration and Professor of Health Policy and Management at Harvard University.
Emily Boudreau is a PhD student in the Department of Health Policy and Management at Yale University's Graduate School of Arts and
Sciences.
"About the title" may belong to another edition of this title.
World of Books (was SecondSale)
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Founded in 2002, World of Books is a leading online destination for buying and selling both preloved and new books, committed to making sustainable reading accessible to all. With a mission to help people read more and waste less, World of Books offers a huge range of affordable, high-quality books — giving both new and preloved titles a second life. The company also operates World of Books – Sell Your Books, an easy-to-use platform that allows customers to trade in unwanted books for cash, helping to keep books in circulation while promoting sustainability. As a Certified B Corp, World of Books is driven by a vision to become the world’s largest and most sustainable dedicated online bookstore. The company measures its success through the positive environmental impact it creates, the value it provides to customers, and its ability to operate profitably while supporting its sustainable mission …
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