Chasing the Rabbit: How Market Leaders Outdistance the Competition and How Great Companies Can Catch up and Win, Foreword by Clay Christensen
Language: English
Published by McGraw-Hill Companies, The, 2008
- Hardcover
- Used

Seller: Better World Books Ltd, Dunfermline, United KingdomBetter World Books Ltd
AbeBooks seller since October 13, 2008
Condition: Used - Good
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- Title
- Chasing the Rabbit: How Market Leaders Outdistance the Competition and How Great Companies Can Catch up and Win, Foreword by Clay Christensen
- Author
- Spear, Steven J.
- Publisher
- McGraw-Hill Companies, The
- Publication year
- 2008
- Condition
- Good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0071499881
- ISBN 13
- 9780071499880
- Edition
- 1 Edition.
- Item weight
- 0.106 pounds
- Dimensions
- N/A
Winner of the Shingo Prize for Research and Professional Publication, 2009
How can companies perform so well that their industry counterparts are competitors in name only? Although they operate in the same industry, serve the same market, and even use the same suppliers, these “rabbits” lead the race and, more importantly, continually widen their lead. In Chasing the Rabbit, Steven J. Spear describes what sets high-velocity, market-leading organizations apart and explains how you can lead the pack in your industry.
Spear examines the internal operations of dominant organizations, including Toyota, Alcoa, Pratt & Whitney, the US Navy's Nuclear Power Program, and top-tier teaching hospitals--organizations operating in vastly differing industries, but which share one thing in common: the skillful management of complex internal systems that generates constant, almost automatic self-improvement at rates faster, durations longer, and breadths wider than anyone else musters. As a result, each enjoys a level of profitability, quality, efficiency, reliability, and agility unmatched by rivals. Chasing the Rabbit shows how to:
- Build a system of “dynamic discovery” designed to reveal operational problems and weaknesses
- Attack and solve problems at the time and in the place where they occur, converting weaknesses into strengths
- Disseminate knowledge gained from solving local problems throughout the company as a whole
- Create managers invested in the process of continual innovation
Whatever kind of company you operate--from technology to finance to healthcare--mastery of these four key capabilities will put you on the fast track to operational excellence, where you will generate faster, better results using less capital and fewer resources. Apply the lessons of Steven J. Spear's and leave the competition in the dust.
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Better World Books Ltd
Dunfermline, United Kingdom
AbeBooks seller since October 13, 2008
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