Case Studies in Courageous Organizational Communication

Alexander Lyon

ISBN 10: 1433131234 / ISBN 13: 9781433131233

Published by Peter Lang, Peter Lang Nov 2016, 2016

About this Item

Neuware -Alexander Lyon presents 31 case studies in organizational communication that explore issues of courageous communication. Through case studies on many well-known organizations such as Google, the Miami Dolphins, NASA, Comcast, the Boy Scouts of America, Netflix, Taco Bell, Massachusetts General Hospital, Merck Pharmaceuticals, and others, the book articulates a communication-based model of courage around four themes: Courageous communication is collaborative, upward, transparent, and engaging. The book presents both effective and cautionary portraits of organizations as they responded to complex issues. It situates the case studies in existing literature and provides practical guidance for enacting courageous communication in professional settings. 360 pp. Englisch.

Seller Inventory # 9781433131233

Bibliographic Details

• Title: Case Studies in Courageous Organizational Communication
• Publisher: Peter Lang, Peter Lang Nov 2016
• Publication Date: 2016
• Language: English
• ISBN 10: 1433131234
• ISBN 13: 9781433131233
• Binding: Taschenbuch
• Condition: Neu
• Dimensions: 225W x 150H x 20D millimeters 225 millimeters width by 150 millimeters height by 20 millimeters depth
• Weight: 506 grams

About this title

Synopsis

Alexander Lyon presents 31 case studies in organizational communication that explore issues of courageous communication. Through case studies on many well-known organizations such as Google, the Miami Dolphins, NASA, Comcast, the Boy Scouts of America, Netflix, Taco Bell, Massachusetts General Hospital, Merck Pharmaceuticals, and others, the book articulates a communication-based model of courage around four themes: Courageous communication is collaborative, upward, transparent, and engaging.

The book presents both effective and cautionary portraits of organizations as they responded to complex issues. It situates the case studies in existing literature and provides practical guidance for enacting courageous communication in professional settings.

About the Author

Alexander Lyon (PhD, University of Colorado, Boulder) is Associate Professor at The College at Brockport, State University of New York. His research has appeared in Communication Monographs, Management Communication Quarterly, Journal of Applied Communication Research, and others, as well as in numerous book chapters.