CRM - Customer Relationship Management
Language: Spanish
Published by Gestión, 2005
- Softcover
- Used
Condition: Used - Good
£ 5.22
Quantity: 1 available
Add to basketItem description from seller
: Este libro, escrito por Jay Curry y Adam Curry, explora cómo implementar y beneficiarse de la gestión de las relaciones con los clientes (CRM). Ofrece una guía práctica para integrar el CRM en el marketing del cliente dentro de una empresa o unidad de negocio, abordando también la relación entre el marketing del cliente e Internet. Publicado por Gestión 2000, este libro proporciona una visión completa de las habilidades directivas necesarias para una gestión eficaz de las relaciones con los clientes. EAN: 9788480887236 Tipo: Libros Categoría: Negocios y Economía Título: CRM - Customer Relationship Management Autor: Jay Curry| Adam Curry Editorial: Gestión Idioma: es-ES Páginas: 276 Formato: tapa dura Año de publicación: 2002.
Seller Inventory # Happ-2026-01-21-73cfceaf
Bibliographic details
- Title
- CRM - Customer Relationship Management
- Author
- Jay Curry; Adam Curry
- Publisher
- Gestión
- Publication year
- 2005
- Condition
- Good
- Binding
- Soft cover
- Language
- Spanish
- ISBN 10
- 8480887230
- ISBN 13
- 9788480887236
Shipping rates from Spain to U.S.A.
| Item | 11 to 14 business days | 2 to 4 business days |
|---|---|---|
| First item | £ 10.15 | £ 16.91 |
Payment methods
Store description
Hamelyn es una librería online ubicada en Madrid con más de 700.000 referencias distintas de libros de segunda mano. Todos pasan un exhaustivo control de calidad, reciclando todos aquellos que no se encuentren aptos para su lectura.
Seller's business information
Hamelyn Technologies
C. de los Llanos de Jerez, 1
Coslada, Madrid, Spain 28823
Terms of sale
Company Name: Hamelyn Technologies, S.L.
TAX IDENTIFICATION NUMBER: B-01658244
Registered office: C. de los Llanos de Jerez, 1, 28823 Coslada, Madrid
Intra-Community VAT number: ESB01658244
Returns:
C. de los Llanos de Jerez, 1, 28823 Coslada, Madrid.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Hamelyn, Madrid, Madrid, Spain, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
All shipments will have tracking number, however, free shipments will not provide tracking information.
Urgent shipment to any point of peninsular Spain with guaranteed delivery in 24/48 working hours.
Shipping to autonomous cities, Canary Islands and Balearic Islands with delivery in 2-7 working days.
Shipments to Europe with delivery in 2-10 working days.
Shipments outside Europe with delivery in 5-20 working days.