AS CONTADORAS DE HISTÓRIAS

This website - Livraria Alfarrabista Liliana Queiroz, housed under the domain Livraria Alfarrabista Liliana Queiroz is owned by Rui Miguel Xavier Fernandes Esteves, natural person nº 223658480, headquartered at Rua Tenente Sangreman Henriques, Nº34, 2500-253 Caldas da Rainha.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Livraria Alfarrabista Liliana Queiroz, Rua Tenente Sangreman Henriques, 34, 2500-253, Caldas da Rainha, Portugal, +351 966884333, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

All orders are subject to confirmation and stock availability.
Shipping costs Shipping costs take into account the geographical area in which the order must be delivered, as well as its weight and volume. The value of the postage shown in the order is the value of the CTT table in force for sending "Books" (published mail) plus packaging costs, not including customs fees or extra fees for delivery service in historic centers. The value of the shipping costs is always provided to the User before confirming his order and completing the purchase process.
Shipping methods Livraria Alfarrabista Liliana Queiroz offers its customers two ways to receive the products purchased in our Online Store: the customer can pick up the order directly in our store or send it by courier company (CTT) except in cases where the customer does not wish to do so or let us know another carrier of your choice. The customer can choose to send by standart mail (more economical, AT THE BUYER´S RISK and without tracking number) or by priority mail (more secure, with full responsibility of Livraria Alfarrabista Liliana Queiroz with tracking number). Warning: If the order is sent via courier or CTT, we recommend that our customers, at the time of delivery, check the packaging and if they suspect that it is not in good condition, check the Transport Guide or Delivery List - delivery under reservations. Since delivery is solely the responsibility of the carriers, they only accept claims for damage to the goods if the original packaging is available to them.