COMPTIA A+ Guide to Information Technology Technical Support, 11th Edition
Andrews, Jean; Shelton, Joy; Pierce, Nicholas
Language: English
Published by Cengage Learning, 2022
- Hardcover
- New
Seller: eCampus, Lexington, KY, U.S.A.eCampus
AbeBooks seller since August 1, 2018
Condition: New
£ 196.81
Quantity: 3 available
Add to basketSeller Inventory # N:9780357674161:ONHAND
- Title
- COMPTIA A+ Guide to Information Technology Technical Support, 11th Edition
- Author
- Andrews, Jean; Shelton, Joy; Pierce, Nicholas
- Publisher
- Cengage Learning
- Publication year
- 2022
- Condition
- New
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0357674162
- ISBN 13
- 9780357674161
"Synopsis" may belong to another edition of this title.
About the Author
Joy Dark Shelton has worked in the IT field as a help-desk technician providing first-level support for a company with presence in 29 states, a second-tier technician in healthcare IT, and an operations specialist designing support protocols and structures. As a teacher, Joy has taught online courses in IT and has taught English as a Second Language in the United States and South America. She has helped write several technical textbooks with Jean Andrews. She also creates many photographs used in educational content. Joy and her husband, Jason, live in northwest Georgia with their two daughters and two dogs.
With more than 17 years’ experience troubleshooting and managing Information Systems for the Department of Defense and public sector, Nick Pierce teaches undergraduate through graduate level courses in the mid-Atlantic region. His experience in helpdesk operations along with troubleshooting global networks and RF communication systems, allows him to bring real world scenarios and experiences to the classroom. He regularly maintains his industry certifications and educates others in their pursuit of the same credentials. Nick lives in southeast Virginia
"About the title" may belong to another edition of this title.
Shipping rates within U.S.A.
| Item | 3 to 7 business days | 1 to 5 business days |
|---|---|---|
| First item | £ 2.99 | £ 5.23 |
Payment methods
Store description
eCampus's mission is to set online bookstore industry standards for savings, selection, convenience and customer service as expressed in the company's slogan "Textbooks Easy. Fast. Cheap!" The company celebrated 15 years in business in 2015 and will continue to provide students with an easy, fast and cheap way to order their textbooks and materials for years to come.
Specialty
TextbooksSeller's business information
A Book Company
2373 Palumbo Dr
Lexington, KY U.S.A. 40509
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to eCampus, Lexington, Kentucky, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.