Business Process Modeling, Simulation, and Design

Laguna, Manuel, Marklund, Johan

ISBN 10: 013091519X / ISBN 13: 9780130915191

Published by Pearson Education, Limited, 2004

Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # GRP82648608

Synopsis:

Intended for courses in Business Process Management and/or Modeling in the School of Business or a Department of Industrial Engineering or Engineering Management. It could also be used in a Business Simulation course, because a sizable portion of the book is devoted to discrete-event simulation.

This book covers the design of business processes from a broad quantitative modeling perspective. The text presents a multitude of analytical tools that can be used to model, analyze, understand and ultimately, to design business processes. The range of topics in this text include graphical flowcharting tools, deterministic models for cycle time analysis and capacity decisions, analytical queuing methods, as well as the use of Data Envelopment Analysis (DEA) for benchmarking purposes. And a major portion of the book is devoted to simulation modeling using a state of the art discrete-event simulation package.

Bibliographic Details

Title: Business Process Modeling, Simulation, and ...
Publisher: Pearson Education, Limited
Publication Date: 2004
Binding: Soft cover
Condition: Good
Edition: Pap/Cdr.