Business Process Analytics: Modeling, Simulation, and Design
Language: English
Published by Chapman & Hall, 2025
- Hardcover
- New
Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
AbeBooks seller since January 6, 2003
Condition: New
£ 155.41
Quantity: 2 available
Add to basketItem description from seller
4th edition. 544 pages. 9.18x6.12x9.21 inches. In Stock.
Seller Inventory # x-1032595426
- Title
- Business Process Analytics: Modeling, Simulation, and Design
- Author
- Laguna, Manuel/ Marklund, Johan
- Publisher
- Chapman & Hall
- Publication year
- 2025
- Condition
- Brand New
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 1032595426
- ISBN 13
- 9781032595429
- Edition
- 4th Edition
- Item weight
- 1.1 kilograms
The fourth edition of this widely used textbook offers a new perspective. Previously titled Business Process Modeling, Simulation and Design, as the new title suggests, this book is about analytical business process modeling and design. However, this new edition introduces analytics to the title and to the presentation.
The main objective of this book is to provide students with a comprehensive understanding of the multitude of analytical tools that can be used to model, analyze, understand, and ultimately design business processes.
The most flexible and powerful of these tools, although not always the most appropriate, is discrete-event simulation. The wide range of approaches covered in this book include graphical flowcharting tools, deterministic models for cycle time analysis and capacity decisions, and analytical queuing methods, as well as machine learning.
The authors focus on business processes as opposed to just manufacturing processes or general operations management problems and emphasize on simulation modeling using state-of-the-art commercial simulation software.
Business Process Analytics: Modeling, Simulation, and Design can be thought of as a hybrid between traditional books on process management, operations management, and simulation. The growing interest in simulation-based tools suggests that an understanding of simulation modeling, its potential as well as its limitations for analyzing and designing processes, is of key importance to students looking for a future career in operations management.
Changes from the previous edition include the following:
- New section on data-driven process improvement (with data visualization)
- Added a subsection of control charts to the 6-sigma section
- Replaced business process reengineering with business process management
- Updated all text, figures, examples, and exercises to ExtendSim10 (current version)
- More coverage on design of experiments
- More coverage of machine learning and neural networks
"Synopsis" may belong to another edition of this title.
About the Author
Manuel Laguna is a Media One Professor of Management Science at the Leeds School of Business in the University of Colorado. He received his doctoral degree in Operations Research and Industrial Engineering from the University of Texas at Austin. He has more than one hundred publications in data analytics methods and applications, and is the editor-in-chief of the Journal of Heuristics.
Johan Marklund is a Professor of Production Management at Lund University, Faculty of Engineering in Sweden. He holds a PhD in Production Management and BSc in Business Administration from Lund University, and a MSc in Industrial Engineering and Management from Linköping University. He has published in numerous scientific journals and his research interests include inventory theory, supply chain management and logistics.
"About the title" may belong to another edition of this title.
Revaluation Books
Exeter, United Kingdom
AbeBooks seller since January 6, 2003
Shipping rates from United Kingdom to U.S.A.
| Item | 7 to 14 business days | 2 to 3 business days |
|---|---|---|
| First item | £ 15.00 | £ 30.00 |
Payment methods
Seller's business information
Edward Bowditch Ltd
Exstowe, Exton
Exeter, United Kingdom EX3 0PP
Terms of sale
Legal entity name: Edward Bowditch Ltd
Legal entity form: Limited company
Business correspondence address: Exstowe, Exton, Exeter, EX3 0PP
Company registration number: 04916632
VAT registration: GB834241546
Authorised representative: Mr. E. Bowditch
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Revaluation Books, Hounslow, United Kingdom, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Orders usually dispatched within two working days.